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Description
Subscription eCommerce brands and SaaS companies use Churn Buster's retention software to win back revenue from failed payments and keep customers who try to cancel. The two products run on their own or together.
Dunning coordinates retries with branded email and SMS asking customers to update their payment details. Where Churn Buster handles the retries itself, it also sets their timing.
With Cancel Flows, a customer who clicks cancel sees a short flow instead of a one click exit: a pause, skip, discount, or plan change, plus a question about why they're leaving. For regulated locations, Cancel Flows also includes a click-to-cancel option.
Since 2013, Churn Buster has handled 50+ million failed payments, and its retention specialists have refined the default retry and campaign settings over 1,000+ accounts. Dunning connects to Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and more. Plans start at $269/mo on a flat fee set by MRR tier, month to month.
Description
When setting up an InstaPayments account, you'll be prompted to either link it to an existing Stripe account or establish a new one. If you already possess a Stripe account, simply enter your login credentials. Products serve as the basis for determining what fees to charge your customers, and these can be established either within Stripe or through InstaPayments. Utilize the Checkout Creator to configure how you want our system to respond when a customer subscribes. Each checkout comes with a distinct link that you can embed behind a button on your website or include in an email, ensuring a seamless experience for your customers. You can effortlessly design checkouts for various purposes, such as subscriptions, donations, one-time payments, or even for storing a card for future transactions. All checkouts can be customized to reflect your brand identity. Each unique checkout link is designed for easy integration; just paste it onto your website or in an email for your customers' convenience. Additionally, this functionality empowers your users to manage their billing, allowing them the flexibility to update their payment methods, oversee their subscriptions, download invoices, and more, enhancing their overall experience with your service.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Braintree
Yes
Checkout Champ
Yes
Inveterate
Yes
Loop
Yes
Ordergroove
Yes
Panther
No
Recharge
Yes
Recurly
Yes
Rivo
Yes
Seal Subscriptions
Yes
Integrations
Braintree
No
Checkout Champ
No
Inveterate
No
Loop
No
Ordergroove
No
Panther
Yes
Recharge
No
Recurly
No
Rivo
No
Seal Subscriptions
No
Pricing Details
$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.
Free Trial
No
Free Version
No
Pricing Details
$15 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Churn Buster
Founded
2013
Country
United States
Website
churnbuster.io
Vendor Details
Company Name
InstaPayments
Country
United States
Website
instapayments.io
Product Features
Recurring Billing
Customer Portal
No
Deferred Billing
No
Discount Management
No
Dunning Management
Yes
Invoice History
No
Multi-Currency
No
Multi-Period Recurring Billing
No
Payment Processing
No
Recurring Donations
No
Subscription Billing
No
Subscription Management
Cancellation Management
Yes
Discount / Coupon Management
No
Dunning Management
Yes
Enrollment Management
No
Product Catalog
No
Recurring Billing
No
Revenue Recognition
No
Revenue Recovery Tools
Yes
Self Service Portal
No
Subscription Plan Management
No
Tax Management
No
Trial Management
No
Usage Tracking/Analytics
No
Product Features
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
Yes
Gift Card Management
No
Mobile Payments
No
Online Payments
Yes
POS Transactions
No
Receipt Printing
Yes
Recurring Billing
Yes
Signature Capture
No