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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

An entirely automated, end-to-end patient care management system focused on exceptions can significantly improve outcomes with just a call. Care Assister serves as a digital health assistant that leverages machine learning to enhance your chronic care management offerings, cultivate patient relationships, and consistently deliver value to both you and your patients. Additionally, our dedicated team of medical assistants is available around the clock to facilitate Medicare processes and ensure you provide exceptional care quality. We prioritize your patients' well-being by offering 24/7 access to healthcare, keeping them engaged with personalized care plans, and guiding them towards achieving their goals through our specialized rewards program. Our comprehensive dashboards and alerts guarantee full coverage for each enrolled patient, ensuring optimal billing efficiency, while our patient engagement strategies not only boost retention but also enhance your revenue stream consistently each month. By utilizing these innovative solutions, you can create a more impactful healthcare experience that benefits everyone involved.

Description

Welkin is crafted to enhance care coordination by ensuring that the appropriate team member addresses patient needs throughout every stage of their journey. By offering your team members smooth transitions and a tailored experience for each patient they assist, we enable a more personalized approach to care. The full automation of any program not only boosts patient engagement but also reduces the burden of tasks, allowing for a seamless transition to the next phase of care. By outlining processes and escalation protocols that are based on specific outcomes or conditions, your team can focus on what truly matters – providing quality care. It is essential to establish escalation pathways for events requiring monitoring, such as adverse incidents, out-of-range results, particular patient reactions, or insufficient engagement. Moreover, the system can automate internal notifications or initiate emails and SMS alerts to care team members in response to specific actions or inactions, as well as for upcoming or missed appointments. This comprehensive approach ensures that no critical detail is overlooked in the patient care continuum.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Medsender No 

Integrations

Medsender Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ChronicWatch

Founded

2011

Country

United States

Website

www.chronicwatch.com

Vendor Details

Company Name

Welkin Health

Founded

2013

Country

United Statesa

Website

welkinhealth.com

Product Features

Patient Portal

Appointment Confirmations Yes 
Appointment Scheduling Yes 
Bill Payment Yes 
Care Plans Yes 
Care Summaries Yes 
EHR-Agnostic Yes 
Health Record Access Yes 
Intake Forms Yes 
Lab Results Yes 
Prescription Renewals Yes 
Secure Messaging Yes 
Video Consultations Yes 

Remote Patient Monitoring

Dashboard No 
Data Import/Export Yes 
HIPAA Compliant Yes 
Mobile Payments No 
Monitoring Device Integration No 
Patient Engagement Yes 
Patient Portal No 
Patient Records Management Yes 
Patient Surveys No 
Reminders Yes 
Virtual Visits Yes 

Product Features

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

Patient Case Management

Activity Tracking No 
Assessment Notes No 
Billing & Invoicing No 
Calendar Management No 
Candidate Identification No 
Case List Management No 
Eligibility Verification No 
HIPAA Compliant No 
Medical History Records No 
Patient Records No 
Referral Management No 
Treatment Planning No 

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