Average Ratings 12 Ratings
Average Ratings 0 Ratings
Description
Access your computer securely from your smartphone, tablet, or another PC with ease. It’s quick, straightforward, and at no cost. You can either receive remote assistance for your device or provide help to someone else remotely. This service is accessible through the Google Chrome browser and is compatible with both Android and iOS platforms, ensuring versatility for users everywhere.
Description
Remote Support provides reliable, effective, and safe IT assistance from a distance by utilizing your current Service Desk and Microsoft System Center Configuration Manager (SCCM) resources. Our remote diagnostic applications seamlessly integrate with your preferred ITSM platform, empowering Analysts with essential administrative capabilities to expedite ticket resolution and enhance overall management. This approach not only enhances efficiency but also fosters greater accountability within the support process.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Chrome
Yes
Google Workspace
Yes
Incident IQ
Yes
Meeting360
No
Project360
No
TeamBeats
No
VisitStream
No
Integrations
Google Chrome
No
Google Workspace
No
Incident IQ
No
Meeting360
Yes
Project360
Yes
TeamBeats
Yes
VisitStream
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Founded
1998
Country
United States
Website
remotedesktop.google.com
Vendor Details
Company Name
Cireson
Founded
2011
Country
United States
Website
cireson.com
Product Features
Remote Desktop
Chat
Yes
Cross-Platform Access
No
File Transfer
No
Group View
No
Mobile Device Access
Yes
Multi Monitor Support
No
Record Remote Sessions
No
Remote Print
No
Remote Wake
Yes
User Management
No
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
No
Session Transfer
Yes
Surveys & Feedback
No
Product Features
Remote Support
Diagnostic Tools
Yes
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
Yes
Session Recording
No
Session Transfer
No
Surveys & Feedback
No