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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Stay informed when anyone leaves a comment on your social media platforms, ensuring you never overlook a potential client again. This service is compatible with Facebook, Instagram, Twitter, and YouTube, and it can send notifications directly to your email or Telegram, allowing you to engage promptly. You can start with a free trial that requires no credit card information, making it easy to get started. We provide alerts for comments across your communities on Facebook, Instagram, Twitter, and YouTube, and also on VKontakte and Odnoklassniki if you're using those platforms. Be notified whenever someone mentions your brand or relevant keywords on Twitter or VK, enabling you to connect with prospective customers effectively. Enjoy the convenience of receiving social comment notifications on your desktop without the need to continuously check your smartphone. Additionally, you will be alerted about comments on your promotional posts or those made by influencers regarding your products. Furthermore, you can discover potential leads by tracking comments in your competitors’ communities on Twitter or YouTube, expanding your customer base even further. This comprehensive approach helps you stay ahead in the competitive social media landscape.

Description

Collaborative Teams' Social Inbox. Consolidate all customer notifications and support inquiries into a single platform. Use Juphy to communicate with your colleagues, ensuring that you provide the quickest solutions to your customers across various communication channels. Say goodbye to the hassle of constant logins and logouts! By managing all customer interactions in real time, you can significantly enhance the efficiency of your support operations. With just a click, you can respond swiftly to direct messages, mentions, reviews, and comments through Juphy's intuitive dashboard. A major factor contributing to delays in customer support is ineffective internal communication, which can increase ticket resolution times by an average of four hours when using email. Enhance collaboration on support tickets with tools like Slack. Formulate your support team, establish roles and permissions, and engage in real-time discussions on incoming messages or tickets to streamline your workflow. This approach not only improves response times but also fosters a more cohesive team environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Instagram Yes 
Telegram Yes 
X (Twitter) Yes 
YouTube Yes 

Integrations

Facebook No 
Instagram No 
Telegram No 
X (Twitter) No 
YouTube No 

Pricing Details

$5 per month
Free Trial Yes 
Free Version No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Star Consulting

Website

chotam.io

Vendor Details

Company Name

Juphy

Founded

2018

Country

Turkey

Website

www.juphy.com

Product Features

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Product Features

Social Media Management

Automated Publishing No 
Brand Tracking Yes 
Content Management No 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration Yes 
Post Scheduling No 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

Alternatives

Alternatives

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