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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Chope connects diners with restaurants by utilizing technology to enhance relationships and improve operational efficiency. Understanding that each establishment has unique requirements, we tailor our offerings to fit your specific needs. With an extensive network throughout Asia, we communicate effectively and provide support around the clock to resolve any issues you may encounter. Our services help eliminate long wait times, streamline your restaurant's data management, and oversee your phone communications effectively. By offering a comprehensive range of solutions in management, marketing, and operations, we empower restaurants to boost their efficiency significantly. We recognize that no-shows can be detrimental; therefore, we implement reminder systems and require deposits to ensure reservations are secured. Foster connections and create lasting memories for your guests with our diverse set of tools. Diners can conveniently make reservations with instant confirmations, and you can manage bookings effortlessly, even during your downtime. Additionally, with our CRM capabilities, you can anticipate diners' preferences before they even signal for assistance, enhancing their overall dining experience. Our goal is to transform the way you interact with your customers while ensuring seamless operations.

Description

Our white-label booking tool eliminates fees for direct reservations and allows you to market and sell unique guest experiences. You can also make free reservations through Instagram, Facebook and Google. You can set up automatic reminders for guests and activate deposits or cancellation fees for large groups and special occasions. UMAI gives you full control and visibility of all guest data, including past visits and purchase histories. This allows you to treat each guest as a regular and on a regular basis. You can track your guests across multiple properties, allowing you to fully understand their experience with your brand. Our solution identifies which guests haven't visited in a while, who has upcoming birthdays, and who you want to return more often. Automated personalized campaigns can boost your marketing.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google No 
Google Cloud Platform Yes 
Google Tag Manager No 
Meta Pixel No 
Revel Systems Yes 
Stripe No 
Tripadvisor Yes 

Integrations

Google Yes 
Google Cloud Platform No 
Google Tag Manager Yes 
Meta Pixel Yes 
Revel Systems No 
Stripe Yes 
Tripadvisor No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$80
Monthly, Quarterly, Bi-annually and Annually with discounts.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Chope

Founded

2011

Country

Singapore

Website

restaurants.chope.co/singapore/

Vendor Details

Company Name

UMAI Restaurant Software

Founded

2016

Country

Malaysia, Portugal

Website

www.umai.io

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Product Features

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management No 

Restaurant Reservations

Capacity Monitoring Yes 
Custom Reservation Inventory No 
Deposits / Prepayment Processing Yes 
Email Marketing Yes 
Facebook Reservations No 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking No 
Online / Website Reservations Yes 
Reminders Yes 
Reporting / Analytics Yes 
Seat / Table Optimization Yes 
Text/SMS Communications Yes 
Waitlist Management Yes 

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