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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Chope connects diners with restaurants by utilizing technology to enhance relationships and improve operational efficiency. Understanding that each establishment has unique requirements, we tailor our offerings to fit your specific needs. With an extensive network throughout Asia, we communicate effectively and provide support around the clock to resolve any issues you may encounter. Our services help eliminate long wait times, streamline your restaurant's data management, and oversee your phone communications effectively. By offering a comprehensive range of solutions in management, marketing, and operations, we empower restaurants to boost their efficiency significantly. We recognize that no-shows can be detrimental; therefore, we implement reminder systems and require deposits to ensure reservations are secured. Foster connections and create lasting memories for your guests with our diverse set of tools. Diners can conveniently make reservations with instant confirmations, and you can manage bookings effortlessly, even during your downtime. Additionally, with our CRM capabilities, you can anticipate diners' preferences before they even signal for assistance, enhancing their overall dining experience. Our goal is to transform the way you interact with your customers while ensuring seamless operations.

Description

Hostie is an innovative platform that leverages AI technology to enhance restaurant communication and guest engagement, functioning as a virtual concierge that responds to every call, text, and message in the unique voice of the establishment. This solution minimizes missed reservations, increases potential revenue, and boosts operational efficiency by automatically managing inbound communications, including phone calls, texts, and emails, through natural-sounding conversational AI. Additionally, it offers real-time insights into interactions and maintains transcripts while keeping guest history and data securely within the restaurant's control, ensuring a consistent service experience. Hostie seamlessly integrates with leading reservation systems and POS platforms to facilitate the management of reservations, modifications, event inquiries, and cross-channel messaging, all while accommodating multilingual interactions in more than 20 languages to serve a diverse clientele without language obstacles. Designed by individuals with restaurant experience, Hostie not only liberates staff from routine communication responsibilities but also prioritizes an uninterrupted and fluid guest experience, ultimately enhancing overall customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Cloud Platform Yes 
Google Maps No 
Instagram No 
Olo No 
OpenTable No 
Perfect Venue No 
Resy OS No 
Revel Systems Yes 
SevenRooms No 
Square POS No 
Tock No 
Tripadvisor Yes 
Yelp No 

Integrations

Google Cloud Platform No 
Google Maps Yes 
Instagram Yes 
Olo Yes 
OpenTable Yes 
Perfect Venue Yes 
Resy OS Yes 
Revel Systems No 
SevenRooms Yes 
Square POS Yes 
Tock Yes 
Tripadvisor No 
Yelp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$199 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Chope

Founded

2011

Country

Singapore

Website

restaurants.chope.co/singapore/

Vendor Details

Company Name

Hostie

Founded

2024

Country

United States

Website

hostie.ai/

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Product Features

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

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