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features
design
support

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Write a Review

Description

Chope connects diners with restaurants by utilizing technology to enhance relationships and improve operational efficiency. Understanding that each establishment has unique requirements, we tailor our offerings to fit your specific needs. With an extensive network throughout Asia, we communicate effectively and provide support around the clock to resolve any issues you may encounter. Our services help eliminate long wait times, streamline your restaurant's data management, and oversee your phone communications effectively. By offering a comprehensive range of solutions in management, marketing, and operations, we empower restaurants to boost their efficiency significantly. We recognize that no-shows can be detrimental; therefore, we implement reminder systems and require deposits to ensure reservations are secured. Foster connections and create lasting memories for your guests with our diverse set of tools. Diners can conveniently make reservations with instant confirmations, and you can manage bookings effortlessly, even during your downtime. Additionally, with our CRM capabilities, you can anticipate diners' preferences before they even signal for assistance, enhancing their overall dining experience. Our goal is to transform the way you interact with your customers while ensuring seamless operations.

Description

Exceptional relationships with guests begin at this point. Provide visitors with an unforgettable online experience that encourages their return — we value your vision and your ability to innovate. It would be our pleasure to contribute to your achievements. From your website's landing page to the confirmation emails received by guests, our reservation widget allows you to deliver a distinct online booking experience that reflects the unique essence of your restaurant. You can optimize daily operations without disrupting the service flow, as the reservation system is crafted to allocate tables in the same manner that you would. Formitable centralizes all your information seamlessly; whether it's dietary preferences, customer feedback, or spending habits, a comprehensive guest history is accessible with just a click. To minimize financial losses from no-shows, you can implement down payments and prepaid bookings by simply determining the amount and refund timeline while accepting various payment methods, including iDeal, PayPal, and credit cards. Additionally, you can receive complimentary real-time reservations from Google, ensuring your bookings sync effortlessly with your POS system, enhancing overall efficiency and service quality. This cohesive integration elevates the guest experience, making every interaction memorable and valuable.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AreTheyHappy No 
Google Business Profile No 
Google Cloud Platform Yes 
GuestCompass No 
Lightspeed Retail No 
Mailchimp No 
Resy OS No 
Revel Systems Yes 
SO Connect No 
Shiftbase No 
Tripadvisor Yes 
unTill No 

Integrations

AreTheyHappy Yes 
Google Business Profile Yes 
Google Cloud Platform No 
GuestCompass Yes 
Lightspeed Retail Yes 
Mailchimp Yes 
Resy OS Yes 
Revel Systems No 
SO Connect Yes 
Shiftbase Yes 
Tripadvisor No 
unTill Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€69 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chope

Founded

2011

Country

Singapore

Website

restaurants.chope.co/singapore/

Vendor Details

Company Name

Formitable

Founded

2017

Country

Netherlands

Website

formitable.com

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Product Features

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys No 
Drip Campaigns No 
Dynamic Content No 
Event Triggered Email No 
Image Library No 
Landing Pages/Web Forms No 
Mailing List Management No 
Mobile Optimized Emails No 
Reporting/Analytics No 
Subscriber Management No 
Template Management No 
WYSIWYG Email Editor No 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

Alternatives

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