Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We pioneered the integration of social media with payments and commerce solutions. Today, companies utilize our platform to engage, interact, and reward their most loyal customers across various communication channels. The following highlights the numerous ways in which international brands capitalize on our knowledge and services. At Chirpify, we collaborate with a diverse range of sectors, including retail, hospitality, dining, entertainment, and consumer goods, among others. One of the most common inquiries we receive during discussions about the significance of engagement loyalty pertains to measuring its effect—not just through superficial metrics like Likes, but in relation to the entire loyalty initiative and its broader influence on the business. Leading brands often have dedicated social media teams that employ social listening tools to compile, filter, and sort through conversations, manually engaging with customers as necessary. Such platforms have become indispensable for organizations seeking to understand customer sentiments regarding their brand on a large scale, ultimately driving more informed business decisions. The evolution of these strategies has transformed the landscape of customer engagement, making it more nuanced and impactful than ever before.

Description

Mosaic is an exceptionally adaptable hospitality application designed for medium to large hospitality groups, allowing them to create fully branded mobile apps that enhance customer engagement, foster loyalty, and improve operational efficiency. Unlike conventional white-label solutions, it offers a modular native app framework that provides brands with greater flexibility while minimizing costs and development time associated with completely custom solutions. The application empowers businesses to oversee essential guest experiences directly within the app, including functionalities like in-app ordering, pay-at-table options, bookings, and efficient payment processing through existing gateways. Moreover, Mosaic places a strong emphasis on loyalty and personalization, featuring elements such as gamification, tailored offers, and seamless integration with loyalty platforms to help operators build stronger direct relationships with their customers. This innovative approach not only enhances user experience but also drives repeat business and long-term customer retention.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adyen No 
Braintree No 
Clutch No 
Deliverect No 
DoorDash No 
EagleEye No 
Feed It Back No 
Grubhub No 
Guestline No 
Lightspeed Retail No 
OpenTable No 
Ovation No 
ResDiary No 
Revinate No 
Solitics No 
Toast No 
Umbraco No 
Yext No 
Yumpingo No 
Zonal No 

Integrations

Adyen Yes 
Braintree Yes 
Clutch Yes 
Deliverect Yes 
DoorDash Yes 
EagleEye Yes 
Feed It Back Yes 
Grubhub Yes 
Guestline Yes 
Lightspeed Retail Yes 
OpenTable Yes 
Ovation Yes 
ResDiary Yes 
Revinate Yes 
Solitics Yes 
Toast Yes 
Umbraco Yes 
Yext Yes 
Yumpingo Yes 
Zonal Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Chirpify

Founded

2011

Country

United States

Website

www.chirpify.com

Vendor Details

Company Name

MethodWorx

Founded

2009

Country

United Kingdom

Website

mosaichospitality.app/

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation Yes 
Virtual Personal Assistant (VPA) Yes 

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Alternatives

Alternatives

Wildfire Reviews

Wildfire

Wildfire Systems