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features
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support

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Description

We pioneered the integration of social media with payments and commerce solutions. Today, companies utilize our platform to engage, interact, and reward their most loyal customers across various communication channels. The following highlights the numerous ways in which international brands capitalize on our knowledge and services. At Chirpify, we collaborate with a diverse range of sectors, including retail, hospitality, dining, entertainment, and consumer goods, among others. One of the most common inquiries we receive during discussions about the significance of engagement loyalty pertains to measuring its effect—not just through superficial metrics like Likes, but in relation to the entire loyalty initiative and its broader influence on the business. Leading brands often have dedicated social media teams that employ social listening tools to compile, filter, and sort through conversations, manually engaging with customers as necessary. Such platforms have become indispensable for organizations seeking to understand customer sentiments regarding their brand on a large scale, ultimately driving more informed business decisions. The evolution of these strategies has transformed the landscape of customer engagement, making it more nuanced and impactful than ever before.

Description

LoyaltyMatch provides the quickest and most economical solution for creating and implementing a loyalty program. This platform allows you to effortlessly oversee and access information about all your devoted fans and customers in a centralized location, utilizing that information to make strategic choices that enhance your business operations. By employing LoyaltyMatch, companies and brands can effortlessly boost both customer and employee loyalty and engagement across various channels, including social media, web, mobile applications, in-store interactions, and payroll systems, thanks to its user-friendly cloud-based loyalty management and gamification tools. Founded by a team with a vision that real-time customer loyalty data can lead to remarkable marketing insights and lucrative results, LoyaltyMatch embodies this philosophy in every aspect. As a result, our customers benefit from a comprehensive cloud-based loyalty management and gamification platform that facilitates an integrated approach to elevating user loyalty and engagement across multiple touchpoints, including social, web, mobile, in-store, and automated experiences. Ultimately, this innovative approach empowers brands to strengthen their relationships with customers and employees alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubWorks Retail Task Management System No 
Zip Forecasting No 

Integrations

HubWorks Retail Task Management System Yes 
Zip Forecasting Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Chirpify

Founded

2011

Country

United States

Website

www.chirpify.com

Vendor Details

Company Name

LoyaltyMatch

Country

Canada

Website

www.loyaltymatchondemand.com

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation Yes 
Virtual Personal Assistant (VPA) Yes 

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System No 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management No 

Alternatives

Alternatives