Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Chirp Media is a social media management tool designed to streamline your profile management and save you valuable time. Discover the ease of scheduling and posting across platforms such as Facebook, Twitter, LinkedIn, Instagram, and Pinterest with this effective solution. It offers a straightforward yet intelligent approach to enhancing your social media efforts and overall performance. The convenience of Chirp Media allows you to access its software from any web browser without the need for downloads or installations. Fully compatible with all browsers, it enables you to track your posts and assess their effectiveness, allowing for adjustments where necessary. With Chirp Media, you can efficiently manage your target audiences and refine your outreach strategies. By investing just 10-20 minutes daily in your social media planning, you can significantly enhance customer engagement and interaction. Additionally, Chirp provides guidance on scheduling your content across various platforms, ensuring you stay organized and effective in your social media endeavors.
Description
The era of juggling various applications has come to an end. Chirp was designed to empower customer support representatives by consolidating calls, web chats, emails, and social media interactions into a single platform. With the Chirp JavaScript SDK, users can effortlessly subscribe to Chirp events and perform actions in response, including altering states or initiating calls based on specific web events. Many younger customers gravitate towards live chat due to its expediency. TxChat provides a versatile chat module that seamlessly integrates with your website, allowing you to interact with visitors in real-time. This not only enhances customer satisfaction through personalized offers but also boosts sales conversion rates. The click-to-chat feature allows for direct engagement with potential customers. Additionally, customer support agents benefit from features such as transfer options, canned responses, and the ability to send attachments, which all contribute to delivering quick and effective customer assistance. In a rapidly evolving digital landscape, having such efficient tools at their disposal significantly elevates the support experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
ConnectWise Automate
No
Instagram
Yes
JavaScript
No
LinkedIn
Yes
Microsoft Dynamics 365
No
Microsoft Power BI
No
Oracle CRM On Demand
No
Oracle Siebel CRM
No
Pinterest
Yes
Integrations
Facebook
Yes
ConnectWise Automate
Yes
Instagram
No
JavaScript
Yes
LinkedIn
No
Microsoft Dynamics 365
Yes
Microsoft Power BI
Yes
Oracle CRM On Demand
Yes
Oracle Siebel CRM
Yes
Pinterest
No
Pricing Details
£19/month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Chirp Media
Country
United Kingdom
Website
chirp.media/
Vendor Details
Company Name
Interlink Network Systems
Country
United States
Website
www.ilinknet.com/txcontact.html
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No
Social Media Marketing
Analytics
Yes
Automated Publishing
Yes
Contact Management
Yes
Content Management
Yes
Conversion Tracking
Yes
Customer Targeting
Yes
Keyword Filtering
Yes
Multi-Account Management
Yes
Post Scheduling
Yes
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No