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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Google Cloud's Text-to-Speech API has unveiled Chirp 3, a feature that allows users to develop custom voice models by utilizing their own high-quality audio recordings. This innovation streamlines the process of generating unique voices for audio synthesis via the Cloud Text-to-Speech API, catering to both streaming and long-form text applications. Due to safety protocols, access to this voice cloning feature is limited to select users, and those interested in gaining access must reach out to the sales team for inclusion on the allowed list. The Instant Custom Voice capability supports a variety of languages, such as English (US), Spanish (US), and French (Canada), ensuring a broad reach for users. Moreover, this service is operational across multiple Google Cloud regions and offers a range of supported output formats, including LINEAR16, OGG_OPUS, PCM, ALAW, MULAW, and MP3, depending on the chosen API method. As voice technology continues to evolve, the possibilities for personalized audio experiences are expanding rapidly.

Description

The era of juggling various applications has come to an end. Chirp was designed to empower customer support representatives by consolidating calls, web chats, emails, and social media interactions into a single platform. With the Chirp JavaScript SDK, users can effortlessly subscribe to Chirp events and perform actions in response, including altering states or initiating calls based on specific web events. Many younger customers gravitate towards live chat due to its expediency. TxChat provides a versatile chat module that seamlessly integrates with your website, allowing you to interact with visitors in real-time. This not only enhances customer satisfaction through personalized offers but also boosts sales conversion rates. The click-to-chat feature allows for direct engagement with potential customers. Additionally, customer support agents benefit from features such as transfer options, canned responses, and the ability to send attachments, which all contribute to delivering quick and effective customer assistance. In a rapidly evolving digital landscape, having such efficient tools at their disposal significantly elevates the support experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ConnectWise Automate No 
Facebook No 
Gemini Enterprise Agent Platform Yes 
GitHub Yes 
Google Cloud Text-to-Speech Yes 
Google Colab Yes 
JavaScript No 
Microsoft Dynamics 365 No 
Microsoft Power BI No 
Oracle CRM On Demand No 
Oracle Siebel CRM No 
QuickBooks Online No 
Salesforce No 
Sugar Connect No 
Totality Yes 
Vtiger CRM No 
Zoho CRM No 

Integrations

ConnectWise Automate Yes 
Facebook Yes 
Gemini Enterprise Agent Platform No 
GitHub No 
Google Cloud Text-to-Speech No 
Google Colab No 
JavaScript Yes 
Microsoft Dynamics 365 Yes 
Microsoft Power BI Yes 
Oracle CRM On Demand Yes 
Oracle Siebel CRM Yes 
QuickBooks Online Yes 
Salesforce Yes 
Sugar Connect Yes 
Totality No 
Vtiger CRM Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/text-to-speech/docs/chirp3-instant-custom-voice

Vendor Details

Company Name

Interlink Network Systems

Country

United States

Website

www.ilinknet.com/txcontact.html

Product Features

Text to Speech

API No 
Adjust Speaking Rate / Pitch No 
Audio Optimization No 
Custom Lexicons No 
Different Voice Choices No 
Multi-Language Support No 
Synchronize Speech No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

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