Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
China Telecom (Americas) Corporation (CTA) offers a wide range of customized, cost-effective, and integrated network and communications solutions to its diverse customer base. We are a leading facility resale carrier with access to providers from Asia and the Americas. We offer a variety of communication and datacenter services for multinational clients. CTA has offices in Chicago and Dallas, Los Angeles, San Jose Sao Paulo, Toronto, and Herndon in Virginia. CTA's turnkey, one-stop solutions help businesses in the Americas meet the challenges of the complex business environment.
Description
Our comprehensive portfolio of unified communication and collaboration (UCC), solutions will help you grow your business, increase productivity, and maximize efficiency all at once. They seamlessly integrate with existing systems and transform your user experience. Our unified communication solutions make it easy to connect, communicate, and collaborate with customers and employees worldwide via video, web, or audio conferencing. With Tata Communications' unified communication services, you can dramatically improve customer experience and loyalty. Unifying conferencing and leveraging Global SIP Trunk for IP telephony, and improving efficiency across your business will help you to improve productivity and reduce telephony costs.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Agent3
No
Alibaba Cloud
Yes
Amazon Web Services (AWS)
Yes
Axon Data Governance
No
Ayla IoT Platform
No
Azure Local
Yes
Cisco Kinetic
No
Cisco Prime Network
No
FADEL ARC
No
GlobalDots
No
Integrations
Agent3
Yes
Alibaba Cloud
No
Amazon Web Services (AWS)
No
Axon Data Governance
Yes
Ayla IoT Platform
Yes
Azure Local
No
Cisco Kinetic
Yes
Cisco Prime Network
Yes
FADEL ARC
Yes
GlobalDots
Yes
Pricing Details
Free Cloud Server and VPC trials available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
China Telecom Americas
Founded
2000
Country
United States
Website
www.ctamericas.com
Vendor Details
Company Name
Tata Communications
Founded
1986
Country
India
Website
www.tatacommunications.com
Product Features
CDN
Content Acceleration
Yes
DDoS Protection
Yes
Load Balancing
Yes
Managed CDN
Yes
Multi-CDN Switching
Yes
Reporting/Analytics
Yes
Software Downloads
Yes
Transparent Caching
Yes
Video Streaming
Yes
Web Application Firewalls (WAF)
Yes
Cloud Management
Access Control
No
Billing & Provisioning
No
Capacity Analytics
Yes
Cost Management
Yes
Demand Monitoring
No
Multi-Cloud Management
Yes
Performance Analytics
Yes
SLA Management
No
Supply Monitoring
No
Workflow Approval
No
Infrastructure-as-a-Service (IaaS)
Analytics / Reporting
Yes
Configuration Management
Yes
Data Migration
Yes
Data Security
Yes
Load Balancing
Yes
Log Access
Yes
Network Monitoring
Yes
Performance Monitoring
Yes
SLA Monitoring
Yes
SD-WAN
Application Delivery Control
Yes
Centralized Orchestration
Yes
Dynamic Path Selection
Yes
Multi-Cloud Management
Yes
Policy-based Management
Yes
VPN
Yes
WAN Optimization
Yes
Zero-Touch Provisioning
Yes
SIP Trunk
Automatic Fail-over Routing
Yes
Call Data Records
No
Caller ID
No
Disaster Recovery
Yes
International Numbers
Yes
Multiple DID Options
Yes
PSTN Forwarding
Yes
Toll-Free Numbers
Yes
e911
No
VPN
Anonymous Browsing
No
DNS Leak Protection
Yes
For Digital Security
No
For Financial Security
No
For Gaming
No
For Streaming
No
Kill Switch
Yes
Multi-Language
Yes
Multi-Protocol
Yes
Peer-to-Peer
Yes
Policy Management
Yes
Remote Access
Yes
Web Inspection
No
White Label
Yes
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
No
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
SD-WAN
Application Delivery Control
No
Centralized Orchestration
No
Dynamic Path Selection
No
Multi-Cloud Management
No
Policy-based Management
No
VPN
No
WAN Optimization
No
Zero-Touch Provisioning
No
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
No