Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
China Telecom (Americas) Corporation (CTA) offers a wide range of customized, cost-effective, and integrated network and communications solutions to its diverse customer base. We are a leading facility resale carrier with access to providers from Asia and the Americas. We offer a variety of communication and datacenter services for multinational clients. CTA has offices in Chicago and Dallas, Los Angeles, San Jose Sao Paulo, Toronto, and Herndon in Virginia. CTA's turnkey, one-stop solutions help businesses in the Americas meet the challenges of the complex business environment.
Description
Monster VoIP was founded to deliver superior voice quality and maximize uptime to customers anywhere in the United States, including L.A., New York, Washington, D.C., Houston, Dallas, Chicago, and beyond. It also provides unparalleled customer service and satisfaction. To ensure geo-redundancy, we set up data centers in Las Vegas and New York, Dallas, Minnesota, and Chicago. All endpoints were multi-registered at each facility. This is a fancy way to say that you can expect exceptional voice quality and unmatched business phone uptime from multiple locations. We made sure to provide a complete suite for communication tools on one platform. This means that you and your team need only to learn our user interface for all communication needs. We decided to fulfill our customer satisfaction promise by providing personalized setup and ongoing 24/7/365 support for every business VoIP customer who walks through our virtual doors.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Alibaba Cloud
Yes
Amazon Web Services (AWS)
Yes
Azure Local
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Redtail CRM
No
Salesforce
No
Tencent Cloud
Yes
Versa SASE
Yes
Zoho CRM
No
Integrations
Alibaba Cloud
No
Amazon Web Services (AWS)
No
Azure Local
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Redtail CRM
Yes
Salesforce
Yes
Tencent Cloud
No
Versa SASE
No
Zoho CRM
Yes
Pricing Details
Free Cloud Server and VPC trials available.
Free Trial
Yes
Free Version
No
Pricing Details
$27 /month
Volume Tiered Pricing
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
China Telecom Americas
Founded
2000
Country
United States
Website
www.ctamericas.com
Vendor Details
Company Name
Monster VoIP
Founded
2012
Country
United States
Website
www.monstervoip.com
Product Features
CDN
Content Acceleration
Yes
DDoS Protection
Yes
Load Balancing
Yes
Managed CDN
Yes
Multi-CDN Switching
Yes
Reporting/Analytics
Yes
Software Downloads
Yes
Transparent Caching
Yes
Video Streaming
Yes
Web Application Firewalls (WAF)
Yes
Cloud Management
Access Control
No
Billing & Provisioning
No
Capacity Analytics
Yes
Cost Management
Yes
Demand Monitoring
No
Multi-Cloud Management
Yes
Performance Analytics
Yes
SLA Management
No
Supply Monitoring
No
Workflow Approval
No
Infrastructure-as-a-Service (IaaS)
Analytics / Reporting
Yes
Configuration Management
Yes
Data Migration
Yes
Data Security
Yes
Load Balancing
Yes
Log Access
Yes
Network Monitoring
Yes
Performance Monitoring
Yes
SLA Monitoring
Yes
SD-WAN
Application Delivery Control
Yes
Centralized Orchestration
Yes
Dynamic Path Selection
Yes
Multi-Cloud Management
Yes
Policy-based Management
Yes
VPN
Yes
WAN Optimization
Yes
Zero-Touch Provisioning
Yes
SIP Trunk
Automatic Fail-over Routing
Yes
Call Data Records
No
Caller ID
No
Disaster Recovery
Yes
International Numbers
Yes
Multiple DID Options
Yes
PSTN Forwarding
Yes
Toll-Free Numbers
Yes
e911
No
VPN
Anonymous Browsing
No
DNS Leak Protection
Yes
For Digital Security
No
For Financial Security
No
For Gaming
No
For Streaming
No
Kill Switch
Yes
Multi-Language
Yes
Multi-Protocol
Yes
Peer-to-Peer
Yes
Policy Management
Yes
Remote Access
Yes
Web Inspection
No
White Label
Yes
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
No
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
Yes
Event Triggered Recording
No
File Transfer
Yes
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
Yes
Video Call Recording
No
Cloud Communication Platform
Audio / Video Conferencing
Yes
Call Center
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
IVR / Voice Recognition
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
No
Phone Key Input
Yes
Survey Management
No
Text to Speech
No
Voice Customization
Yes
Voice Mail
Yes
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
Yes
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes