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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Chexology's Valet offers a cutting-edge, paperless valet service that directly links the valet operation to the customer's vehicle without the need for physical tickets. By allowing customers to act as their own claim tickets, the service eliminates the necessity for ticketing or app installations. This innovative approach bolsters security, as valet staff can take photographs of vehicles to record their condition at drop-off, which can be referenced when returning cars or handling damage disputes. The iOS application promotes quick vehicle check-ins, significantly minimizing wait times and optimizing the experience compared to conventional ticket systems. As customers prepare to leave, they are digitally organized in a queue, ensuring their vehicles are ready when they reach the curb. Enhanced communication through personalized text messages enriches the customer experience further. Additionally, the service features real-time reporting and integrates smoothly with platforms such as ALICE and Square, providing valuable analytics that improve overall service quality. This comprehensive system not only enhances convenience but also elevates the standard of valet services to new heights.

Description

Introducing a cutting-edge, all-encompassing cloud-based hospitality solution, iLumio enhances the way hotels interact with their guests throughout their entire journey. From the initial room reservation to selecting entertainment options during their visit, utilizing mobile check-in and digital locks, and finally, the checkout process, it streamlines every interaction. The iLumio Mobile Concierge stands out as the premier digital guest service platform available on mobile devices, facilitating guest relationship management at each phase of their stay, including booking, check-in, preference customization, and post-checkout assistance. Furthermore, iLumio Valet serves as an innovative multimedia digital entertainment and service system, regarded as the leading product in the realm of digital guest services accessible through hotel televisions. Additionally, it is enhanced by a specialized tablet application available in each guest's room, promoting seamless room automation and efficient communication between guests and hotel staff. This comprehensive approach not only elevates guest experiences but also optimizes operational efficiency for the hospitality industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Square POS Yes 

Integrations

Square POS No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chexology

Founded

2015

Country

United States

Website

www.chexology.com/valet

Vendor Details

Company Name

iLumio

Country

Poland

Website

ilumioapp.com

Product Features

Parking Management

Access Controls No 
Appeals Management No 
Citation Tracking No 
Custom Vehicle Owner Alerts No 
Damage Tracking No 
Electronic Tire Chalking No 
Event Management No 
Loyalty Program No 
Mobile Parking Signs No 
Payment Processing No 
Permit Management No 
Receipt Management No 
Reservations Management No 
Revenue Management No 
Ticketing No 
Tow Management No 
Violation Tracking No 

Alternatives

Alternatives

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INTELITY

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