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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Comprehensive business application for the retail and manufacturing industries that handles all aspects of the inquiry-to-cash process. The app's omnichannel platform allows for effective collaboration between all stakeholders via a single interface. This improves efficiency and simplifies human effort. Sales personnel and other app users can now concentrate on value-adding activities, as many of the non-value-adding tasks have been eliminated or automated. It gives you 100% real-time visibility into all sales activities. Rapid application development packages ensure shorter lead times by leveraging Cherrywork® Collaborative Order Management pre-built templates. You can choose from industry templates to quickly customize the application to your needs. Cherrywork®, Collaborative Order Management uses hybrid technology, which makes it mobile- and web-friendly through its many cross-application components.

Description

OrderLogix streamlines daily processing tasks, facilitates first contact resolution for customer service queries, and ensures uniform reporting across all order channels. By automating routine tasks and reducing paperwork, your entire team can direct their efforts towards enhancing customer satisfaction and driving growth. The system empowers you to oversee, manage, and swiftly modify critical components of your multi-channel sales strategy—such as scripts, offers, continuity, discounts, up-sells, and cross-sells—allowing for real-time adjustments to achieve optimal outcomes. This platform seamlessly integrates with every order channel, enabling efficient tracking and management of order data while providing the flexibility to process these orders through various fulfillment companies or call centers that align with your operational model. Additionally, this functionality enhances overall efficiency, ensuring that your business remains agile and responsive to customer needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

FlexPay
SAP Cloud Platform
SAP ERP
SAP Extension Suite
SAP Integration Suite
SAP S/4HANA
SAP Store

Integrations

FlexPay
SAP Cloud Platform
SAP ERP
SAP Extension Suite
SAP Integration Suite
SAP S/4HANA
SAP Store

Pricing Details

$30,000 one-time payment
Free Trial
Free Version

Pricing Details

$249 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Incture Technologies

Founded

2006

Country

India

Website

store.sap.com/dcp/en/product/display-0000014847_live_v1/Cherrywork%C2%AE%20Collaborative%20Order%20Management

Vendor Details

Company Name

OrderLogix

Founded

2003

Website

orderlogix.com

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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