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Description
Comprehensive business application for the retail and manufacturing industries that handles all aspects of the inquiry-to-cash process. The app's omnichannel platform allows for effective collaboration between all stakeholders via a single interface. This improves efficiency and simplifies human effort. Sales personnel and other app users can now concentrate on value-adding activities, as many of the non-value-adding tasks have been eliminated or automated. It gives you 100% real-time visibility into all sales activities. Rapid application development packages ensure shorter lead times by leveraging Cherrywork® Collaborative Order Management pre-built templates. You can choose from industry templates to quickly customize the application to your needs. Cherrywork®, Collaborative Order Management uses hybrid technology, which makes it mobile- and web-friendly through its many cross-application components.
Description
To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
SAP Cloud Platform
SAP ERP
SAP Extension Suite
SAP Integration Suite
SAP S/4HANA
SAP Store
Integrations
SAP Cloud Platform
SAP ERP
SAP Extension Suite
SAP Integration Suite
SAP S/4HANA
SAP Store
Pricing Details
$30,000 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Incture Technologies
Founded
2006
Country
India
Website
store.sap.com/dcp/en/product/display-0000014847_live_v1/Cherrywork%C2%AE%20Collaborative%20Order%20Management
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/store-engagement
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management