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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Cheers serves as a frontline brand control hub powered by AI, revolutionizing the way customer interactions are recorded and responded to by utilizing NFC-enabled badges assigned to employees, which allow for the immediate linking of online reviews, social media mentions, loyalty registrations, and NPS feedback to specific individuals instead of relying on broad averages. When a customer taps on the badge, a mobile web page opens—requiring no app download or login—and can be fully customized with branding elements and calls to action, such as requests for reviews, tips, downloads, and surveys, with all customer interactions being tracked in real time for that particular employee. This innovative approach generates a distinct dataset that equips managers with valuable insights, enabling them to pinpoint who requires coaching, who deserves recognition, and what specific behaviors lead to favorable outcomes, thus transcending traditional aggregate metrics to enhance and monitor individual performance effectively. Ultimately, Cheers not only streamlines customer feedback but also fosters a culture of accountability and recognition within the workforce.

Description

Enhance your business growth by implementing employee incentives that celebrate positive mentions in Google reviews, foster friendly competitions among staff, and effectively address customer feedback. Streamline the management of these incentives alongside customer reviews using our 75+ ready-to-use POS integrations, allowing you to automate the Google review process seamlessly. Transform your staff competitions by integrating rewards that not only encourage more Google review mentions but also promote services aimed at driving business expansion and motivating employees. Build local customer communities through genuine Google reviews that encourage repeat patronage, while gaining valuable insights into your most significant sales contributors that help create a loyal customer base. Increase employee engagement by providing recognition and rewards to your frontline staff, motivating your team to deliver top-tier service with adaptable incentives that enhance their confidence and boost morale. Furthermore, retain your best employees with analytics on team performance, identifying those who excel in delivering exceptional customer service, ultimately fostering a thriving work environment. Through these initiatives, you will cultivate a culture of excellence that benefits both your employees and your customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autosoft No 
CDK Global No 
CenterEdge Advantage No 
ClubReady No 
Commerce7 No 
Ecwid No 
Google Cloud Platform No 
Kickserv No 
Meevo No 
Mindbody No 
ShapeNet No 
Shopify No 
Shopmonkey No 
Square POS No 
WooCommerce No 
WorkWave PestPac No 

Integrations

Autosoft Yes 
CDK Global Yes 
CenterEdge Advantage Yes 
ClubReady Yes 
Commerce7 Yes 
Ecwid Yes 
Google Cloud Platform Yes 
Kickserv Yes 
Meevo Yes 
Mindbody Yes 
ShapeNet Yes 
Shopify Yes 
Shopmonkey Yes 
Square POS Yes 
WooCommerce Yes 
WorkWave PestPac Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cheers

Founded

2023

Country

United States

Website

www.cheers.tech/

Vendor Details

Company Name

Edge

Country

United States

Website

www.startedge.com

Product Features

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Alternatives

Alternatives

Social Mention Reviews

Social Mention

BrandMentions
Goodie Reviews

Goodie

Goodie AI