Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cheers serves as a frontline brand control hub powered by AI, revolutionizing the way customer interactions are recorded and responded to by utilizing NFC-enabled badges assigned to employees, which allow for the immediate linking of online reviews, social media mentions, loyalty registrations, and NPS feedback to specific individuals instead of relying on broad averages. When a customer taps on the badge, a mobile web page opens—requiring no app download or login—and can be fully customized with branding elements and calls to action, such as requests for reviews, tips, downloads, and surveys, with all customer interactions being tracked in real time for that particular employee. This innovative approach generates a distinct dataset that equips managers with valuable insights, enabling them to pinpoint who requires coaching, who deserves recognition, and what specific behaviors lead to favorable outcomes, thus transcending traditional aggregate metrics to enhance and monitor individual performance effectively. Ultimately, Cheers not only streamlines customer feedback but also fosters a culture of accountability and recognition within the workforce.
Description
Inspire and energize participants by implementing a point system that grants badges, features competitions, assigns quests, and includes a reward store. Achieve milestones to win trophies or receive recognition badges, while motivating top performers to excel even further. Competing as an individual can be fulfilling, but collaborating as a team fosters a stronger community spirit. Challenge other teams or race against the clock! Award badges for accumulating points and reaching specific objectives, recognizing long-term commitment and engagement. Each player has a profile page to showcase their earned badges, creating a sense of pride and friendly competition with peers. Encourage the sharing of content and the creation of quizzes and surveys, streamlining onboarding processes and educating participants on policies and best practices. Gather valuable insights through feedback while players earn points for completing various quests. By gamifying the experience, you create excitement and engagement; players can redeem their hard-earned points in the reward store, allowing them to save for their desired prizes. Additionally, consider expanding the catalog of available rewards and clearly defining their prices to enhance player motivation and participation.
API Access
Has API
No
API Access
Has API
No
Integrations
Axis LMS
No
GetAccept
No
KonnectzIT
No
Quickwork
No
Stackreaction
No
Wufoo
No
Zapier
No
Integrations
Axis LMS
Yes
GetAccept
Yes
KonnectzIT
Yes
Quickwork
Yes
Stackreaction
Yes
Wufoo
Yes
Zapier
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cheers
Founded
2023
Country
United States
Website
www.cheers.tech/
Vendor Details
Company Name
Pointagram
Country
Sweden
Website
www.pointagram.com
Product Features
Product Features
Gamification
Badge Management
Yes
Collaboration Tools
Yes
Contest Management
Yes
Feedback Management
Yes
For Call Centers
Yes
For Developers
Yes
For Education
Yes
For Onboarding
Yes
For Sales
Yes
Goal Setting / Tracking
Yes
Leaderboards / Activity Tracking
Yes
Performance Metrics
Yes
Rewards Management
Yes