Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cheers serves as a frontline brand control hub powered by AI, revolutionizing the way customer interactions are recorded and responded to by utilizing NFC-enabled badges assigned to employees, which allow for the immediate linking of online reviews, social media mentions, loyalty registrations, and NPS feedback to specific individuals instead of relying on broad averages. When a customer taps on the badge, a mobile web page opens—requiring no app download or login—and can be fully customized with branding elements and calls to action, such as requests for reviews, tips, downloads, and surveys, with all customer interactions being tracked in real time for that particular employee. This innovative approach generates a distinct dataset that equips managers with valuable insights, enabling them to pinpoint who requires coaching, who deserves recognition, and what specific behaviors lead to favorable outcomes, thus transcending traditional aggregate metrics to enhance and monitor individual performance effectively. Ultimately, Cheers not only streamlines customer feedback but also fosters a culture of accountability and recognition within the workforce.
Description
Lorelight is an innovative platform for monitoring brand performance in the realm of artificial intelligence, allowing communication experts to effectively track, assess, and enhance their brand's visibility on prominent AI platforms like ChatGPT, Claude, Gemini, Meta, Deepseek, and Mistral. By initiating a brand project, users can effortlessly establish monitoring processes, pinpoint significant competitors, and utilize intelligent prompts customized for their specific industry. The platform also delivers share of voice analytics, which evaluates a brand's weighted presence in comparison to its competitors within AI-generated discussions, employing an inverse rank formula to elevate the most significant mentions. Additionally, Lorelight features AI sentiment analysis to gauge how various AI systems perceive a brand, categorizing sentiments as positive, negative, or neutral while providing contextual information. Users can uncover organic mentions of their brand in AI-driven dialogues that they did not initiate, thereby gaining valuable insights into their standing in the competitive landscape. This comprehensive approach empowers brands to refine their strategies and enhance their overall reputation in the rapidly evolving AI space.
API Access
Has API
No
API Access
Has API
No
Integrations
ChatGPT
No
Claude
No
Claude Sonnet 3.5
No
DeepSeek
No
GPT-4
No
Gemini
No
Gemini Enterprise
No
Grok
No
Grok 2
No
HubSpot CRM
No
Integrations
ChatGPT
Yes
Claude
Yes
Claude Sonnet 3.5
Yes
DeepSeek
Yes
GPT-4
Yes
Gemini
Yes
Gemini Enterprise
Yes
Grok
Yes
Grok 2
Yes
HubSpot CRM
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$49 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cheers
Founded
2023
Country
United States
Website
www.cheers.tech/
Vendor Details
Company Name
Lorelight
Founded
2025
Country
United States
Website
lorelight.ai/