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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Checkout DM serves as a social-commerce platform designed for merchants and creators who utilize Instagram for sales. This tool integrates an Instagram professional account with a product catalog to facilitate automated direct-message checkout processes, which encompass product discovery, replies to stories, and triggers that convert comments into direct messages. Customers are able to receive information about products and payment links directly in their Instagram inbox, while sellers have access to a comprehensive dashboard to oversee chats, customer interactions, orders, returns, inventory, shipping updates, and sales metrics. Payments can be processed through various connected gateways or by manual approaches. Plans that meet eligibility criteria offer additional features such as publicly shareable catalog pages, coupon functionalities, follow-ups for abandoned carts, team collaboration access, and outbound webhooks. By leveraging Checkout DM, businesses can efficiently handle product inquiries and order management through social conversations, all without the necessity of creating a standalone online store. This innovative approach not only streamlines the purchasing process but also enhances customer engagement on social media platforms.

Description

Colvy is an innovative cloud-based platform designed for customer communications and CRM, specifically catering to small businesses, ecommerce retailers, and service teams. By consolidating various communication channels—such as SMS, phone calls, email, Instagram, Messenger, and live chat—into a unified inbox, it enhances the management of contact profiles and conversation histories. Teams can effectively manage interactions by assigning conversations, collaborating in real-time, utilizing AI-driven replies and agents, automating follow-ups, handling tasks, and linking customer messages directly to orders and payments. Additionally, it features robust customer feedback tools, including ideas boards, roadmaps, polls, surveys, forms, and a comprehensive help center to further engage users. The platform's integrations with WooCommerce and Shopify provide valuable order context to enhance customer interactions, while Stripe integration facilitates seamless payment options, including in-chat payments and payment links. Colvy is available in distinct plans for feedback, inbox management, or a combined solution, with optional fees for messaging and call services to accommodate varied business needs. This flexibility ensures that teams can choose the most suitable plan to optimize their customer engagement strategy.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Stripe Yes 
Instagram Yes 
PayPal Yes 
Razorpay Yes 
Shippo Yes 
Shiprocket Yes 
Shopify No 
Slack No 
WooCommerce No 
Zapier No 

Integrations

Stripe Yes 
Instagram No 
PayPal No 
Razorpay No 
Shippo No 
Shiprocket No 
Shopify Yes 
Slack Yes 
WooCommerce Yes 
Zapier Yes 

Pricing Details

₹1,499/month
The free plan is ₹0/month. The Starter plan is ₹1,499/month. Plans are billed monthly and can be canceled anytime. Checkout DM states there is no setup fee and no Checkout DM sales commission.
Free Trial No 
Free Version Yes 

Pricing Details

A$29/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Checkout DM

Founded

2026

Country

India

Website

checkoutdm.com

Vendor Details

Company Name

Colvy

Founded

2026

Country

Australia

Website

colvy.com

Product Features

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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Alternatives

No Alternatives
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