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Description
Checkout DM serves as a social-commerce platform designed for merchants and creators who utilize Instagram for sales. This tool integrates an Instagram professional account with a product catalog to facilitate automated direct-message checkout processes, which encompass product discovery, replies to stories, and triggers that convert comments into direct messages. Customers are able to receive information about products and payment links directly in their Instagram inbox, while sellers have access to a comprehensive dashboard to oversee chats, customer interactions, orders, returns, inventory, shipping updates, and sales metrics. Payments can be processed through various connected gateways or by manual approaches. Plans that meet eligibility criteria offer additional features such as publicly shareable catalog pages, coupon functionalities, follow-ups for abandoned carts, team collaboration access, and outbound webhooks. By leveraging Checkout DM, businesses can efficiently handle product inquiries and order management through social conversations, all without the necessity of creating a standalone online store. This innovative approach not only streamlines the purchasing process but also enhances customer engagement on social media platforms.
Description
Colvy is an innovative cloud-based platform designed for customer communications and CRM, specifically catering to small businesses, ecommerce retailers, and service teams. By consolidating various communication channels—such as SMS, phone calls, email, Instagram, Messenger, and live chat—into a unified inbox, it enhances the management of contact profiles and conversation histories. Teams can effectively manage interactions by assigning conversations, collaborating in real-time, utilizing AI-driven replies and agents, automating follow-ups, handling tasks, and linking customer messages directly to orders and payments. Additionally, it features robust customer feedback tools, including ideas boards, roadmaps, polls, surveys, forms, and a comprehensive help center to further engage users. The platform's integrations with WooCommerce and Shopify provide valuable order context to enhance customer interactions, while Stripe integration facilitates seamless payment options, including in-chat payments and payment links. Colvy is available in distinct plans for feedback, inbox management, or a combined solution, with optional fees for messaging and call services to accommodate varied business needs. This flexibility ensures that teams can choose the most suitable plan to optimize their customer engagement strategy.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Stripe
Yes
Instagram
Yes
PayPal
Yes
Razorpay
Yes
Shippo
Yes
Shiprocket
Yes
Shopify
No
Slack
No
WooCommerce
No
Zapier
No
Integrations
Stripe
Yes
Instagram
No
PayPal
No
Razorpay
No
Shippo
No
Shiprocket
No
Shopify
Yes
Slack
Yes
WooCommerce
Yes
Zapier
Yes
Pricing Details
₹1,499/month
The free plan is ₹0/month. The Starter plan is ₹1,499/month. Plans are billed monthly and can be canceled anytime. Checkout DM states there is no setup fee and no Checkout DM sales commission.
Free Trial
No
Free Version
Yes
Pricing Details
A$29/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Checkout DM
Founded
2026
Country
India
Website
checkoutdm.com
Vendor Details
Company Name
Colvy
Founded
2026
Country
Australia
Website
colvy.com
Product Features
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Alternatives
Alternatives
No Alternatives