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support

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Description

Software for enterprise survey in 150 countries. You can conduct insightful surveys and get actionable feedback. Monitor employee experience (EX), customer experience (CX), and engagement. Close the loop using shareable reports, dashboards and alerts. The first step is collecting data. The real value lies within the efficiency of reporting. We provide real-time reporting to help you spot trends sooner and gain deep insight into your organization to improve processes. Once you have completed your report, share it with others. You can create different share links with different filters depending on what you want viewers see based on your operational data, hierarchy, and organization. Integrate with Slack and Zendesk API, CRM, CRM, and more. Unlimited users, works in 49 languages. L'Oreal and Toyota are some of the clients. Allegiance Bank, Sony and the Government of Canada are others.

Description

In a rapidly evolving landscape, embracing a feedback culture has become essential! We act as the catalysts of feedback, merging consulting expertise with technology to create effective management tools. Our mission is to empower clients to envision the future with clarity and optimism. Employee engagement is crucial, as their contributions can significantly impact success! Through engagement surveys, we encourage organizations to heed their staff’s insights and implement necessary improvements. By activating the right motivators, you can revitalize your organization. Cultivating specific skills will set you apart! Implementing a 360° feedback approach will enhance your managers’ capabilities, facilitating successful transformations. Inspire your organization through innovative, empathetic, and agile leadership practices. In response to change, we present a renewed offer designed for today’s dynamic environment, featuring three essential tools to navigate the current challenges and set the stage for future recovery. Our approach incorporates augmented intelligence, utilizing customized platforms that prioritize people, along with advanced data analysis technologies supported by our consultants' expertise. This enables your managers to gain a comprehensive understanding of their teams' engagement levels, enhancing overall performance.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Easyflow Yes 
Emailable Yes 
Facebook Yes 
LinkedIn Yes 
Microsoft 365 Yes 
Slack Yes 
Stackreaction Yes 
X (Twitter) Yes 
Zapier Yes 
Zendesk Yes 

Integrations

Easyflow No 
Emailable No 
Facebook No 
LinkedIn No 
Microsoft 365 No 
Slack No 
Stackreaction No 
X (Twitter) No 
Zapier No 
Zendesk No 

Pricing Details

$995 per year
Starter: $995 per year
Pro: $1,995 per year
Premium: $4,995 per year
Enterprise: $9,995 per year
Ultimate: $19,995 per year
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

CheckMarket

Founded

2002

Website

www.checkmarket.com

Vendor Details

Company Name

Qualintra

Founded

2000

Country

Switzerland

Website

www.qualintra.com/en/

Product Features

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Employee Engagement

Benchmarking Yes 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management Yes 
Goal Management Yes 
Health & Wellness Programs No 
Performance Management Yes 
Pulse Surveys Yes 

Market Research

Benchmarking Yes 
Compensation Management No 
Data Management Yes 
Email / Online Yes 
Face-to-Face No 
Panel Management Yes 
Paper-Based Yes 
Phone-Based Yes 
Sample Management No 
Statistical Analysis Yes 
Survey Management Yes 

NPS

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

360 Degree Feedback

Dashboard Yes 
Feedback / Surveys Yes 
Progress Tracking Yes 
Question Library Yes 
Rater Selection Yes 
Self Service Portal Yes 
Supports External Reviewers No 

Employee Engagement

Benchmarking Yes 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition Yes 
Feedback Management Yes 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys Yes 

Performance Management

360 Degree Feedback No 
Compensation Management No 
Custom Rating Scales No 
Customizable Templates No 
Individual Development Plans No 
On-going Performance Tracking No 
Peer Appraisals No 
Review Cycle Tracking No 
Self Service Portal No 
Self-Appraisals No 
Skills Assessments No 
Weighted Performance Measures No 

Alternatives

Alternatives

Delighted Reviews

Delighted

Qualtrics
SurveyOL Reviews

SurveyOL

SurveyOL.com