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features
design
support

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Description

Software for enterprise survey in 150 countries. You can conduct insightful surveys and get actionable feedback. Monitor employee experience (EX), customer experience (CX), and engagement. Close the loop using shareable reports, dashboards and alerts. The first step is collecting data. The real value lies within the efficiency of reporting. We provide real-time reporting to help you spot trends sooner and gain deep insight into your organization to improve processes. Once you have completed your report, share it with others. You can create different share links with different filters depending on what you want viewers see based on your operational data, hierarchy, and organization. Integrate with Slack and Zendesk API, CRM, CRM, and more. Unlimited users, works in 49 languages. L'Oreal and Toyota are some of the clients. Allegiance Bank, Sony and the Government of Canada are others.

Description

Lumero effectively connects the information gathered by your current employee survey provider with the specific reporting needs of your stakeholders. By simply uploading a spreadsheet from various tools, whether it's SurveyMonkey or Qualtrics, Lumero converts the data into a comprehensive range of interactive reports, including heatmaps, gap analyses, custom question groupings, indices, key driver insights, and AI-enhanced thematic comment analysis. You can explore the findings by different demographic categories, such as team, location, or job role, and easily track trends by comparing results to earlier surveys. Additionally, charts can be tailored to fit your preferences and align with your company’s brand colours. Results can be securely shared with people leaders through personalised online logins or highly customisable PDF reports. The platform also offers role-based permissions, allowing you to determine which demographics and features are accessible to each user, thus ensuring that sensitive information remains confidential and visible only to authorised individuals. With Lumero, the process of reporting on employee survey results becomes straightforward and efficient, empowering organisations to make data-driven decisions with ease. Lumero makes light work of employee survey reporting.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Easyflow Yes 
Emailable Yes 
Facebook Yes 
LinkedIn Yes 
Microsoft 365 Yes 
Slack Yes 
Stackreaction Yes 
X (Twitter) Yes 
Zapier Yes 
Zendesk Yes 

Integrations

Easyflow No 
Emailable No 
Facebook No 
LinkedIn No 
Microsoft 365 No 
Slack No 
Stackreaction No 
X (Twitter) No 
Zapier No 
Zendesk No 

Pricing Details

$995 per year
Starter: $995 per year
Pro: $1,995 per year
Premium: $4,995 per year
Enterprise: $9,995 per year
Ultimate: $19,995 per year
Free Trial Yes 
Free Version Yes 

Pricing Details

NZ$995
Lumero is priced per survey, not as an annual subscription. Pay once each time you report on a survey - cost scales with the number of respondents, starting at NZ$995.

Our base package includes all standard reporting pages: demographic reporting, cross-tabbing, heatmaps, gap analysis, AI thematic comments analysis, and two online logins.

Add Key Driver Analysis to identify the topics with the strongest influence on engagement. Add trending to compare results back to previous surveys. Add scoped online logins and branded PDF reports to share results with people leaders across your organisation.

No setup fees, ongoing subscription, or lock-in.

Get a quote from our pricing calculator at lumero.works.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CheckMarket

Founded

2002

Website

www.checkmarket.com

Vendor Details

Company Name

Lumero

Founded

2026

Country

New Zealand

Website

lumero.works

Product Features

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Employee Engagement

Benchmarking Yes 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management Yes 
Goal Management Yes 
Health & Wellness Programs No 
Performance Management Yes 
Pulse Surveys Yes 

Market Research

Benchmarking Yes 
Compensation Management No 
Data Management Yes 
Email / Online Yes 
Face-to-Face No 
Panel Management Yes 
Paper-Based Yes 
Phone-Based Yes 
Sample Management No 
Statistical Analysis Yes 
Survey Management Yes 

NPS

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

Alternatives

Alternatives

Delighted Reviews

Delighted

Qualtrics
SurveyOL Reviews

SurveyOL

SurveyOL.com