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Description
Chatwoot serves as a comprehensive customer engagement platform that brings together various communication channels, such as email, live chat on websites, and social media networks including Facebook, Twitter, and Instagram, along with messaging applications like WhatsApp and Line, all within a single interface. This seamless integration empowers businesses to ensure a uniform customer experience across diverse platforms. The suite includes tools such as predefined responses for common inquiries, keyboard shortcuts for quick actions, and collaborative features that facilitate internal conversations through private notes. Additionally, users can set up automation rules to minimize repetitive tasks, and they can customize live chat widgets to reflect their brand's identity on their websites. Furthermore, Chatwoot allows for chatbot integration and the inclusion of personalized dashboard applications, making it a versatile solution for effectively managing customer interactions. With its extensive features, Chatwoot is designed to enhance overall efficiency and improve customer satisfaction.
Description
With over 25 years of experience and more than 20,000 terminals deployed, SwiftPOS stands out as a trusted provider of dependable POS system solutions. Our extensive network of distributors ensures that support is always within reach, no matter where you are. Serving a diverse clientele from cozy local cafés to expansive stadiums with a capacity of 50,000, SwiftPOS is designed to adapt and grow alongside your business. You can easily select the features that best suit your venue's operations, ensuring a smooth management experience. Offering a comprehensive suite of functionalities, SwiftPOS seamlessly integrates with a wide array of leading third-party providers. Our commitment to delivering intelligent and smooth API integration capabilities sets us apart in the market. The POS layout is user-friendly and can be customized to meet your specific preferences, including adjustable keyboard layouts and detailed floor mapping. With local teams available throughout Australia and New Zealand, you benefit from software training, on-site installation support, and continuous operational assistance 24/7. SwiftPOS takes pride in offering an industry-leading point-of-sale software solution that not only meets current needs but also embraces innovation to keep you ahead. Our dedication to customer satisfaction ensures that as your business evolves, we will be there to support every step of the way.
API Access
Has API
API Access
Has API
Integrations
Altitude
Amazon Web Services (AWS)
Burst SMS
Dome
Facebook
Gmail
Loaded Reports
Mailchimp
PayNuts
QuickBooks Online Advanced
Integrations
Altitude
Amazon Web Services (AWS)
Burst SMS
Dome
Facebook
Gmail
Loaded Reports
Mailchimp
PayNuts
QuickBooks Online Advanced
Pricing Details
$19 per month
Free Trial
Free Version
Pricing Details
$79 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chatwoot
Founded
2020
Country
United States
Website
www.chatwoot.com
Vendor Details
Company Name
SwiftPOS
Country
New Zealand
Website
www.swiftpos.com.au
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration