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Description
Chatwize is an innovative chatbot platform powered by AI, specifically tailored to streamline customer support, facilitate lead generation, and optimize internal HR functions for various businesses. It can be easily integrated into websites through a chat bubble or a shareable link, providing around-the-clock assistance in 95 different languages. By learning from your organization’s documents, such as PDFs or Word files, Chatwize ensures that it provides precise, contextually relevant responses. In instances of complicated inquiries, the system effectively transitions to human agents, maintaining a seamless flow of service. This platform caters to a diverse range of industries, including healthcare, ecommerce, tourism, education, IT, logistics, finance, and local governments. Notable features include intelligent Q&A capabilities, lead generation, conversation tagging, coordination among multiple agents, and secure data storage on ISO-certified AWS servers. Businesses can automate as much as 80% of incoming inquiries, potentially cutting staffing expenses by up to 50%, while simultaneously boosting customer satisfaction through prompt and tailored support. Overall, Chatwize stands out as a comprehensive solution for companies looking to enhance their operational efficiency and improve customer interaction.
Description
Kodif stands at the forefront of customer support AI, transforming the landscape of customer service by automating ticket resolutions and equipping agents with advanced tools. This innovative platform enhances support workflows, allowing for quicker and more effective problem-solving while maintaining an essential human element. By integrating with various customer service platforms, Kodif guarantees that inquiries are managed effortlessly across multiple channels. Its core mission is to provide custom support solutions that cater to the specific requirements of each client. The AI agent within Kodif aids in ticket resolution through various mediums including chat, SMS, social media, and email, ensuring smooth transitions and offering an AI copilot to bolster customer experience teams. Additionally, the platform boasts features like tracking capabilities, generating tailored responses, performing tasks such as refunds or cancellations, and aggregating data to deliver enhanced insights and analytics. Ultimately, Kodif is dedicated to revolutionizing customer support by combining automation with a personalized touch.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Claude Haiku 3
GPT-3.5
GPT-4o
GPT-4o mini
Gemini 1.5 Flash
Microsoft Word
Zapier
Integrations
Amazon Web Services (AWS)
Claude Haiku 3
GPT-3.5
GPT-4o
GPT-4o mini
Gemini 1.5 Flash
Microsoft Word
Zapier
Pricing Details
€99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chatwize
Founded
2024
Country
The Netherlands
Website
www.chatwize.ai/
Vendor Details
Company Name
Kodif
Country
United States
Website
kodif.ai/
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking