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Description
Chatwee is an instant messaging and chat app that targets live chats.
- online communities
Virtual events
Providers of mental health support
- Team communication
Live trading
- church services
- Educational webinars
Live video streaming
It allows users to interact via private, public, or Messenger-style group chats. It has a wide range of features and advanced customization options. If you like it, you can get a Free-forever Plan.
In minutes, you can get up and running with a simple installation. Add a social hub to your website today and watch the engagement increase!
Description
Discover the transformative capabilities of OBI Engage, which seamlessly combines social media, messaging applications, reviews, live chat, and chatbots into a single solution for outstanding customer engagement and online service. This platform guarantees that you can deliver personalized and direct customer service across various channels, including social media, live chat, review sites, and messaging applications, resulting in satisfied and loyal clientele. With OBI Engage, you can effortlessly oversee all online discussions from a unified dashboard while incorporating intelligent chatbots to enhance efficiency in your service operations. Additionally, the system offers advanced workflows, case management, and the ability to integrate with external platforms, ensuring you deliver top-notch service. Stay informed about your company's online presence and respond proactively to mentions with the built-in monitoring feature. Furthermore, you can effortlessly create, schedule, and distribute posts across different social media platforms using the user-friendly content calendar, while also evaluating the effectiveness and reach of your marketing efforts through comprehensive social analytics and reporting. This ensures that your engagement strategies remain effective and responsive to audience needs.
API Access
Has API
Yes
API Access
Has API
No
Integrations
BuddyPress
Yes
Concrete CMS
Yes
Drupal
Yes
FluxBB
Yes
Freshchat
No
Higher Logic Vanilla
Yes
IFS Ultimo
No
Joomla!
Yes
MyBB
Yes
Nucleus
Yes
Integrations
BuddyPress
No
Concrete CMS
No
Drupal
No
FluxBB
No
Freshchat
Yes
Higher Logic Vanilla
No
IFS Ultimo
Yes
Joomla!
No
MyBB
No
Nucleus
No
Pricing Details
$19/month
Free
5 simultaneous users
1 chat room
14-day message history
app customization
Standard $19 /month
25 simultaneous users
3 chat rooms
1 moderator
14-day message history
color customization
app customization
Pro $29 /month
150 simultaneous users
10 chat rooms
group chats
3 moderators
Single Sign-on
message premoderation
30-day message history
color customization
app customization
Ultimate $69 /month
300 simultaneous users
25 chat rooms
group chats
10 moderators
Single Sign-on
message premoderation
90-days message history
color customization
app customization
Enterprise
requirements and pricing to be discussed individually
5 simultaneous users
1 chat room
14-day message history
app customization
Standard $19 /month
25 simultaneous users
3 chat rooms
1 moderator
14-day message history
color customization
app customization
Pro $29 /month
150 simultaneous users
10 chat rooms
group chats
3 moderators
Single Sign-on
message premoderation
30-day message history
color customization
app customization
Ultimate $69 /month
300 simultaneous users
25 chat rooms
group chats
10 moderators
Single Sign-on
message premoderation
90-days message history
color customization
app customization
Enterprise
requirements and pricing to be discussed individually
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Chatwee
Founded
2012
Country
Poland
Website
www.chatwee.com
Vendor Details
Company Name
OBI4wan
Founded
2011
Country
Netherlands
Website
www.obi4wan.com/nl/producten/webcare/
Product Features
Employee Communication Tools
Activity / News Feed
Yes
Audio / Video Conferencing
No
Blogs
No
Chat / Messaging
Yes
Employee Directory
No
Event Calendar
No
File Sharing
Yes
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
No
Internal Communications
App Integration
No
Blogs
No
Chat/Messaging
Yes
Email Management
No
Employee Directory
No
Event Calendar
No
Newsletter Management
No
Photo Gallery
No
Social Sharing
Yes
Survey Management
No
Telephony
No
Video Chat
No
Voice Chat
Yes
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Team Communication
Activity / News Feed
Yes
Audio Calls
No
Calendar Management
No
Chat / Messaging
Yes
Discussion Threads
Yes
File Sharing
Yes
Mobile Access
Yes
Push Notifications
No
Search
No
Surveys & Feedback
No
Task Management
Yes
Video Conferencing
No
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
Yes
Email Management
Yes
Knowledge Base
No
Live Chat
Yes
Performance Metrics
Yes
Queue Management
No
Self Service Portal
No
Social Media Integration
Yes
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
Yes
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
No
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Social Media Management
Automated Publishing
Yes
Brand Tracking
Yes
Content Management
Yes
Customer Engagement
Yes
Multi-Account Management
Yes
Multi-User Collaboration
Yes
Post Scheduling
Yes
Reporting/Analytics
Yes
Social Media Monitoring
Yes