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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Chatway integrates live chat for websites, an AI-driven support assistant, and a collaborative messaging inbox to enhance customer service. Support teams can efficiently manage and delegate conversations, utilize pre-written responses and internal notes, and interact with customers via their mobile devices on both iOS and Android platforms. The AI support agent leverages content from the business's own website and help resources, ensuring that human intervention can occur whenever necessary. Additionally, Chatway offers compatibility with various platforms such as WordPress, WooCommerce, Shopify, and Wix, making it versatile for different online businesses. Users have the option to choose from a free plan, as well as various paid plans and AI support that is based on usage. This flexibility allows businesses to tailor their support solutions to fit their specific needs and scale as they grow.

Description

The Time Saver Bot efficiently responds to inquiries from your website's content, including your FAQ and product listings. It does not create any information; instead, if the answer is not found in your resources, it seamlessly transfers the discussion to your team. The bot adapts to the language of the initial query, supporting 46 languages, including Hebrew, Arabic, Persian, and Urdu, while ensuring that the chat interface properly reflects right-to-left text when needed. When customers indicate their intent to purchase or schedule a service, the assistant gathers essential details similar to a sales representative, such as contact information, the desired service, the preferred date, and the urgency of the request. Each lead is stored alongside the conversation history, and data can be easily exported to Excel for your convenience. The setup process is quick and straightforward, taking just five minutes; simply select your website pages and one of the pre-designed bots, then integrate it with a line of code or by using a WordPress plugin, all while sourcing products directly from WooCommerce. This streamlined approach enhances customer engagement and simplifies the sales process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

WooCommerce No 
WordPress No 

Integrations

WooCommerce Yes 
WordPress Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$26 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chatway

Website

chatway.app/

Vendor Details

Company Name

Outsourcing Software Development SLLC

Founded

2022

Country

Bulgaria

Website

timesaverbot.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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