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Average Ratings 0 Ratings

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features
design
support

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Description

Experience unified analytics for customer feedback tailored for the fastest growing companies globally. With Chattermill, you can secure a competitive advantage by consolidating, evaluating, and interpreting customer feedback in real-time. Bring together every feedback channel and customer interaction seamlessly into a user-friendly, collaborative platform. Leverage innovative AI technology for theme and sentiment analysis to understand customer emotions towards your product, track emerging trends, and recognize the factors that encourage customer loyalty. By filtering and deciphering the deeper meanings in your data, you can quickly assess the elements influencing customer experience. Additionally, analyze the signals in customer feedback to pinpoint and forecast potential opportunities that can enhance revenue, foster advocacy, and improve retention across all customer touchpoints, ensuring your business remains agile and responsive to evolving needs.

Description

Seamlessly gather, assess, and improve feedback to boost customer satisfaction and inform decisions based on data. Our AI system evaluates feedback, categorizing it as positive, negative, or neutral. It condenses responses into clear, succinct summaries, allowing you to save time while gaining essential insights. Additionally, our AI organizes feedback into various categories for streamlined management and oversight. Effectively monitor and track feedback through our AI platform, ensuring you can make informed, data-driven choices. Moreover, our AI highlights customer pain points identified from the feedback received, facilitating a more focused approach to improvement. By leveraging these capabilities, businesses can engage with their audience more effectively and enhance overall service quality.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AppFollow Yes 
AskNicely Yes 
Delighted Yes 
Facebook Yes 
Freshdesk Yes 
Intercom Yes 
Iterate Yes 
LiveChat Yes 
Mailchimp Yes 
Medallia Yes 
Nango Yes 
Qualaroo Yes 
Salesforce Yes 
SatisMeter Yes 
SurveyMonkey Yes 
Trustpilot Yes 
Usabilla Yes 
Wufoo Yes 
Zendesk Sunshine Yes 

Integrations

AppFollow No 
AskNicely No 
Delighted No 
Facebook No 
Freshdesk No 
Intercom No 
Iterate No 
LiveChat No 
Mailchimp No 
Medallia No 
Nango No 
Qualaroo No 
Salesforce No 
SatisMeter No 
SurveyMonkey No 
Trustpilot No 
Usabilla No 
Wufoo No 
Zendesk Sunshine No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$25 per 1,000 credits
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chattermill

Founded

2015

Country

United Kingdom

Website

chattermill.com

Vendor Details

Company Name

UserWise

Website

userwise.tech/

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

NPS

Product Features

Alternatives

Alternatives

Feedier Reviews

Feedier

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