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Average Ratings 3 Ratings

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support

Description

Experience unified analytics for customer feedback tailored for the fastest growing companies globally. With Chattermill, you can secure a competitive advantage by consolidating, evaluating, and interpreting customer feedback in real-time. Bring together every feedback channel and customer interaction seamlessly into a user-friendly, collaborative platform. Leverage innovative AI technology for theme and sentiment analysis to understand customer emotions towards your product, track emerging trends, and recognize the factors that encourage customer loyalty. By filtering and deciphering the deeper meanings in your data, you can quickly assess the elements influencing customer experience. Additionally, analyze the signals in customer feedback to pinpoint and forecast potential opportunities that can enhance revenue, foster advocacy, and improve retention across all customer touchpoints, ensuring your business remains agile and responsive to evolving needs.

Description

Kimola Cognitive is a highly reliable Machine Learning Platform that empowers individuals to automatically extract reviews from over 20 different channels and analyze and categorize customer feedback or any other textual data. These are the top features of Kimola Cognitive: Gather reviews by scraping the web Conduct text analysis and entity recognition with drag and drop Analyze data with ready-made models found on the Kimola Cognitive Gallery Create, train, and store custom machine learning models without coding Generate executive summaries, SWOT analyses, and other impactful marketing materials utilizing GPT Integration Accessible in six languages and increasing

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Trustpilot Yes 
Amazon No 
Appfigures Yes 
AskNicely Yes 
Customer Thermometer Yes 
Delighted Yes 
Facebook Yes 
Intercom Yes 
Iterate Yes 
Mailchimp Yes 
Medallia Yes 
Qualaroo Yes 
REVIEWS.io Yes 
SatisMeter Yes 
Slack Yes 
Typeform Yes 
Usabilla Yes 
Wufoo Yes 
X (Twitter) Yes 
Zendesk Yes 

Integrations

Trustpilot Yes 
Amazon Yes 
Appfigures No 
AskNicely No 
Customer Thermometer No 
Delighted No 
Facebook No 
Intercom No 
Iterate No 
Mailchimp No 
Medallia No 
Qualaroo No 
REVIEWS.io No 
SatisMeter No 
Slack No 
Typeform No 
Usabilla No 
Wufoo No 
X (Twitter) No 
Zendesk No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$199 / 10000 Queries / month
Pricing is based on query limit, custom model count and support options.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Chattermill

Founded

2015

Country

United Kingdom

Website

chattermill.com

Vendor Details

Company Name

Kimola

Founded

2014

Country

United States

Website

kimola.com

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

NPS

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare Yes 
For Sales Yes 
For eCommerce Yes 
Image Recognition No 
Machine Learning Yes 
Multi-Language Yes 
Natural Language Processing Yes 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Qualitative Data Analysis

Annotations Yes 
Collaboration No 
Data Visualization No 
Media Analytics No 
Mixed Methods Research No 
Multi-Language Yes 
Qualitative Comparative Analysis No 
Quantitative Content Analysis Yes 
Sentiment Analysis Yes 
Statistical Analysis No 
Text Analytics Yes 
User Research Analysis Yes 

Text Mining

Boolean Queries Yes 
Document Filtering Yes 
Graphical Data Presentation Yes 
Language Detection Yes 
Predictive Modeling No 
Sentiment Analysis Yes 
Summarization Yes 
Tagging Yes 
Taxonomy Classification No 
Text Analysis Yes 
Topic Clustering Yes 

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