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support

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Description

Experience unified analytics for customer feedback tailored for the fastest growing companies globally. With Chattermill, you can secure a competitive advantage by consolidating, evaluating, and interpreting customer feedback in real-time. Bring together every feedback channel and customer interaction seamlessly into a user-friendly, collaborative platform. Leverage innovative AI technology for theme and sentiment analysis to understand customer emotions towards your product, track emerging trends, and recognize the factors that encourage customer loyalty. By filtering and deciphering the deeper meanings in your data, you can quickly assess the elements influencing customer experience. Additionally, analyze the signals in customer feedback to pinpoint and forecast potential opportunities that can enhance revenue, foster advocacy, and improve retention across all customer touchpoints, ensuring your business remains agile and responsive to evolving needs.

Description

Cease the loss of customers by actively engaging with their feedback. Identify the areas where you fall short and potentially drive them away. Enable your customers to provide valuable insights and constructive criticism. Use this acquired information to enhance the quality of your offerings, ultimately attracting new loyal patrons who appreciate your commitment to improvement. By fostering an environment where customer voices are heard, you create a stronger connection with your audience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alchemer Yes 
AppFollow Yes 
AskNicely Yes 
Delighted Yes 
Dixa Yes 
Facebook Yes 
Freshdesk Yes 
Iterate Yes 
Mailchimp Yes 
Medallia Yes 
Motileo Yes 
Nango Yes 
Qualaroo Yes 
REVIEWS.io Yes 
SatisMeter Yes 
SurveyMonkey Enterprise Yes 
Trustpilot Yes 
Zendesk Yes 
Zendesk Sunshine Yes 

Integrations

Alchemer No 
AppFollow No 
AskNicely No 
Delighted No 
Dixa No 
Facebook No 
Freshdesk No 
Iterate No 
Mailchimp No 
Medallia No 
Motileo No 
Nango No 
Qualaroo No 
REVIEWS.io No 
SatisMeter No 
SurveyMonkey Enterprise No 
Trustpilot No 
Zendesk No 
Zendesk Sunshine No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chattermill

Founded

2015

Country

United Kingdom

Website

chattermill.com

Vendor Details

Company Name

Let's Rock!

Website

improo.me/

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

NPS

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

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