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Description

Experience unified analytics for customer feedback tailored for the fastest growing companies globally. With Chattermill, you can secure a competitive advantage by consolidating, evaluating, and interpreting customer feedback in real-time. Bring together every feedback channel and customer interaction seamlessly into a user-friendly, collaborative platform. Leverage innovative AI technology for theme and sentiment analysis to understand customer emotions towards your product, track emerging trends, and recognize the factors that encourage customer loyalty. By filtering and deciphering the deeper meanings in your data, you can quickly assess the elements influencing customer experience. Additionally, analyze the signals in customer feedback to pinpoint and forecast potential opportunities that can enhance revenue, foster advocacy, and improve retention across all customer touchpoints, ensuring your business remains agile and responsive to evolving needs.

Description

Enthalpy, represented by the symbol H, signifies a measure of internal energy and reflects your company's potential for expansion. As an Applied Operational Analytics SaaS Solution, Enthalpy is dedicated to achieving swift, effective, and reliable growth. It delivers precisely the data you require at the right moment, offering crucial insights into client behavior. The early adopters of your service have expressed great satisfaction with both your team and the product itself, indicating a promising start for future endeavors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alchemer Yes 
Facebook Yes 
Feefo Yes 
Intercom Yes 
LiveChat Yes 
Medallia Yes 
Motileo Yes 
Qualaroo Yes 
Qualtrics Customer Experience Yes 
Qualtrics XM Platform Yes 
SatisMeter Yes 
Slack Yes 
SurveyMonkey Yes 
SurveyMonkey Enterprise Yes 
Usabilla Yes 
Wufoo Yes 
X (Twitter) Yes 
Yotpo Yes 
Zendesk Yes 
Zendesk Sunshine Yes 

Integrations

Alchemer No 
Facebook No 
Feefo No 
Intercom No 
LiveChat No 
Medallia No 
Motileo No 
Qualaroo No 
Qualtrics Customer Experience No 
Qualtrics XM Platform No 
SatisMeter No 
Slack No 
SurveyMonkey No 
SurveyMonkey Enterprise No 
Usabilla No 
Wufoo No 
X (Twitter) No 
Yotpo No 
Zendesk No 
Zendesk Sunshine No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$250 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chattermill

Founded

2015

Country

United Kingdom

Website

chattermill.com

Vendor Details

Company Name

Enthalpy

Country

Canada

Website

enthalpyinsights.com

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

NPS

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Alternatives

Alternatives