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features
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support

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Description

Experience unified analytics for customer feedback tailored for the fastest growing companies globally. With Chattermill, you can secure a competitive advantage by consolidating, evaluating, and interpreting customer feedback in real-time. Bring together every feedback channel and customer interaction seamlessly into a user-friendly, collaborative platform. Leverage innovative AI technology for theme and sentiment analysis to understand customer emotions towards your product, track emerging trends, and recognize the factors that encourage customer loyalty. By filtering and deciphering the deeper meanings in your data, you can quickly assess the elements influencing customer experience. Additionally, analyze the signals in customer feedback to pinpoint and forecast potential opportunities that can enhance revenue, foster advocacy, and improve retention across all customer touchpoints, ensuring your business remains agile and responsive to evolving needs.

Description

Gathering customer input is essential for enhancing your product offerings. By utilizing our platform, you can effortlessly collect, manage, and evaluate customer feedback. Integrating Doorbell into your website or app takes under two minutes, allowing you to customize every aspect of the feedback form according to your preferences. Our small, agile team is committed to rapidly addressing any challenges, and we value our customers' contributions to our development strategy. Doorbell easily integrates with over 30 other services, ensuring it complements your existing workflow seamlessly. You will receive notifications regarding customer feedback either through email or your preferred team chat application, enabling collaborative management and analysis of insights received. Our quick and straightforward sign-up process only requires essential information from you. Since Doorbell operates as a self-contained library, it minimally impacts your application's size and performance. To set it up on your website, you will only need to copy and paste approximately ten lines of code; for iOS apps, CocoaPods is required, while Android apps necessitate Gradle. Additionally, we are continuously refining our services based on user experiences, ensuring that our solutions remain relevant and effective.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk Yes 
Slack Yes 
Zendesk Yes 
Alchemer Yes 
AppFollow Yes 
Asana No 
AskNicely Yes 
Breeze No 
Delighted Yes 
Feefo Yes 
Help Scout No 
Intercom Yes 
REVIEWS.io Yes 
Salesforce Yes 
Salesforce Agentforce Service No 
Stackpile No 
SurveyMonkey Enterprise Yes 
Trello No 
Yotpo Yes 

Integrations

Freshdesk Yes 
Slack Yes 
Zendesk Yes 
Alchemer No 
AppFollow No 
Asana Yes 
AskNicely No 
Breeze Yes 
Delighted No 
Feefo No 
Help Scout Yes 
Intercom No 
REVIEWS.io No 
Salesforce No 
Salesforce Agentforce Service Yes 
Stackpile Yes 
SurveyMonkey Enterprise No 
Trello Yes 
Yotpo No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$29 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chattermill

Founded

2015

Country

United Kingdom

Website

chattermill.com

Vendor Details

Company Name

Doorbell.io

Founded

2013

Country

United Kingdom

Website

doorbell.io

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

NPS

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis No 
Trend Analysis Yes 

Alternatives

Alternatives