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Average Ratings 0 Ratings
Description
Integrate live chat, chatbots, email, and social messaging into your business operations. This will allow you to address inquiries, resolve issues, and enhance conversion rates effectively. By incorporating live chat on your website, you can engage with visitors in real-time, or alternatively, utilize messenger mode to respond to inquiries at your convenience. Manage all communications seamlessly from a single, unified dashboard that connects your inbox and Facebook Business Page, eliminating the hassle of toggling between multiple browser tabs. Keep track of visitors browsing your site through a real-time list, which enables you to understand their browsing patterns and origins, allowing for personalized greetings. Utilize Chatra to respond to inquiries, alleviate concerns, and effectively cross-sell and upsell, ultimately increasing your order volume and boosting average order value. Leverage bots to gather visitor contact information and other relevant data, ensuring you have their consent while amplifying your marketing initiatives. Provide quick responses to common questions, ensuring your visitors receive immediate assistance and reducing the burden on your support team. By streamlining these processes, your business can enhance customer satisfaction and drive overall growth.
Description
Enhance your revenue by engaging with customers through a versatile multi-channel conversational relationship platform.
Interact with visitors on your site through various methods including voice calls, live chat, two-way texting, video communications, and social media messaging, all from a single tool. This solution is compatible with any website and can boost your conversion rates by as much as 75%.
Incorporate a dedicated business line and a virtual phone system into your personal device through our easy-to-use web portal or mobile app. You can set up an IVR system, design your call flow, and activate call forwarding to ensure that no customer inquiries go unanswered.
Engage with your clients effortlessly via SMS text messaging; with just a simple click on the Voizee widget on your website, clients can initiate a text conversation, and you can respond promptly.
Unify all your customer interactions into a single, cohesive dashboard, regardless of the communication channel being used, ensuring streamlined management of conversations and improved customer service. By consolidating your communication efforts, you can foster stronger relationships and drive higher customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Zapier
Yes
Alfa-Track
Yes
Axis LMS
No
CT Mobility
Yes
ClickFunnels
No
Contact Form 7
No
DentalTap
Yes
Easyflow
Yes
Feederloop
Yes
Google Analytics
No
Integrations
Zapier
Yes
Alfa-Track
No
Axis LMS
Yes
CT Mobility
No
ClickFunnels
Yes
Contact Form 7
Yes
DentalTap
No
Easyflow
No
Feederloop
No
Google Analytics
Yes
Pricing Details
$14 per year
Free Trial
Yes
Free Version
Yes
Pricing Details
$16 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Chatra
Founded
2014
Country
United States
Website
chatra.io
Vendor Details
Company Name
Voizee
Founded
2021
Website
voizee.com
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No