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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Integrate live chat, chatbots, email, and social messaging into your business operations. This will allow you to address inquiries, resolve issues, and enhance conversion rates effectively. By incorporating live chat on your website, you can engage with visitors in real-time, or alternatively, utilize messenger mode to respond to inquiries at your convenience. Manage all communications seamlessly from a single, unified dashboard that connects your inbox and Facebook Business Page, eliminating the hassle of toggling between multiple browser tabs. Keep track of visitors browsing your site through a real-time list, which enables you to understand their browsing patterns and origins, allowing for personalized greetings. Utilize Chatra to respond to inquiries, alleviate concerns, and effectively cross-sell and upsell, ultimately increasing your order volume and boosting average order value. Leverage bots to gather visitor contact information and other relevant data, ensuring you have their consent while amplifying your marketing initiatives. Provide quick responses to common questions, ensuring your visitors receive immediate assistance and reducing the burden on your support team. By streamlining these processes, your business can enhance customer satisfaction and drive overall growth.

Description

It's not just a tool for chatting; it's a powerful live chat solution that can be integrated into your website to seamlessly connect various communication channels, enabling instant customer engagement. Enhance team collaboration and customer interactions through a unified inbox, streamlining the communication experience for both your staff and clients. Each visitor to your site represents a potential customer, so it's crucial to assist them promptly when they require guidance. Capture valuable leads even when your team is unavailable to respond. This approach fosters quicker, easier, and more genuine connections with customers by utilizing messaging to enhance their overall experience and satisfaction. Eliminate obstacles in communication by providing options beyond email or phone calls. When live chat is accessible, customers are more inclined to share their thoughts and feedback. Tailor the chat experience to align with your brand by adjusting its position, colors, operating hours, and other preferences. Implement proactive chat features that use prompts to effectively guide or assist visitors, allowing you to request feedback, provide pricing information, or answer questions at the most opportune moments, thus creating a more engaging and responsive online environment. With these strategies in place, you'll not only improve customer service but also foster loyalty and trust.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CS-Cart Free Yes 
Desktop.com Yes 
Facebook No 
Feederloop Yes 
Getscreen.me Yes 
HelpShelf Yes 
KonnectzIT Yes 
Median Cobrowse Yes 
Pixpa Yes 
Planfix Yes 
Revamp CRM Yes 
Simple.ink Yes 
Stackreaction Yes 
Supportbench Yes 
Vsble Yes 
WhatsApp No 
Workers by Delos Yes 
X (Twitter) No 
elevio Yes 
🌱kvitly Yes 

Integrations

CS-Cart Free No 
Desktop.com No 
Facebook Yes 
Feederloop No 
Getscreen.me No 
HelpShelf No 
KonnectzIT No 
Median Cobrowse No 
Pixpa No 
Planfix No 
Revamp CRM No 
Simple.ink No 
Stackreaction No 
Supportbench No 
Vsble No 
WhatsApp Yes 
Workers by Delos No 
X (Twitter) Yes 
elevio No 
🌱kvitly No 

Pricing Details

$14 per year
Free Trial Yes 
Free Version Yes 

Pricing Details

$15 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chatra

Founded

2014

Country

United States

Website

chatra.io

Vendor Details

Company Name

Fuse IM

Founded

2015

Country

United Kingdom

Website

www.fuse.chat/

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Alternatives

LiveChat Reviews

LiveChat

LiveChat Software

Alternatives