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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

By examining more than 1.9 million locations alongside billions of customer reviews, social media interactions, and sentiments collected since 2009, brands and agencies can take charge of their narrative with Chatmeter’s comprehensive local SEO and business reputation management platform. This all-in-one software provides an array of features, including review management, listing oversight, local SEO strategies, and various other tools for effectively managing online reputation, all accessible through a user-friendly dashboard. With a remarkable customer success team that boasts a world-class NPS score of 76, Chatmeter ensures you receive outstanding support. Key to achieving customer satisfaction is our streamlined onboarding process, regular monthly check-ins, and detailed quarterly business reviews, which serve as the foundation for success. Regardless of where your business is featured online, we assist you in connecting with the ideal customers consistently. Additionally, Chatmeter’s listing management tool protects your business listings, allowing you to focus on your growth while we handle the details. Our commitment to maintaining the integrity of your online presence truly sets us apart in the industry.

Description

Gain access to comprehensive reports that detail the keywords potential customers utilize to locate your business, track how many individuals sought directions, identify their locations, and determine whether they visited your website, among other insights. With AI-driven monitoring tools, you'll be alerted if any incorrect information appears online, allowing you to rectify it effortlessly at the touch of a button. Focus on cultivating genuine relationships rather than merely accumulating followers, as social media plays a crucial role in the business landscape. It provides a platform to showcase your services or products and highlight the affection that customers have for them. Our user-friendly online platform allows for seamless interaction with the community, sharing of promotions, and, most importantly, the dissemination of your passion—all with just a single click. Forget about the hassle of multiple logins, copying captions, and managing tags; we offer a straightforward and contemporary experience that reflects our ethos. Embrace the simplicity and modernity of our approach to elevate your online presence.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bing No 
Desktop.com Yes 
Google No 
Tripadvisor No 
Yelp No 

Integrations

Bing Yes 
Desktop.com No 
Google Yes 
Tripadvisor Yes 
Yelp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$305 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chatmeter

Founded

2009

Country

United States

Website

www.chatmeter.com

Vendor Details

Company Name

brandSuite

Founded

2021

Country

United States

Website

brandsuite.app/

Product Features

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management Yes 
Live Chat No 
NAP Management (Name/Address/Phone) No 
Online Listings Management No 
PR Management No 
Reporting / Analytics Yes 
Review Management Yes 
SEO Management No 
Social Media Management No 
Store Locator No 
Website Management No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis No 
Social Sharing Yes 
White Label No 

Product Features

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management No 
Live Chat No 
NAP Management (Name/Address/Phone) No 
Online Listings Management No 
PR Management No 
Reporting / Analytics No 
Review Management No 
SEO Management No 
Social Media Management No 
Store Locator No 
Website Management No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Alternatives

Alternatives

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