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ease
features
design
support

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Description

By examining more than 1.9 million locations alongside billions of customer reviews, social media interactions, and sentiments collected since 2009, brands and agencies can take charge of their narrative with Chatmeter’s comprehensive local SEO and business reputation management platform. This all-in-one software provides an array of features, including review management, listing oversight, local SEO strategies, and various other tools for effectively managing online reputation, all accessible through a user-friendly dashboard. With a remarkable customer success team that boasts a world-class NPS score of 76, Chatmeter ensures you receive outstanding support. Key to achieving customer satisfaction is our streamlined onboarding process, regular monthly check-ins, and detailed quarterly business reviews, which serve as the foundation for success. Regardless of where your business is featured online, we assist you in connecting with the ideal customers consistently. Additionally, Chatmeter’s listing management tool protects your business listings, allowing you to focus on your growth while we handle the details. Our commitment to maintaining the integrity of your online presence truly sets us apart in the industry.

Description

Achieving the top position in search results can help you capture up to 75% of online traffic. To make sure that visitors are genuinely interested and not just stumbling upon your site, it’s essential to establish a robust local presence and manage your online reputation effectively. The surge in "near me" searches on Google, which have skyrocketed by over 900% in recent years, highlights the importance of local SEO strategies to outpace your competitors. To enhance your visibility, we ensure your business is listed on the most effective directories available! Your store information will seamlessly appear across major directories, GPS services, search engines, and social media platforms, while you also gain access to an efficient Store Locator. This system simplifies updates and helps maintain a consistent brand image. You can quickly view reviews posted on platforms like Google or Facebook and respond to customer feedback effortlessly using our comprehensive solution, which enhances your local SEO. By capturing qualified leads before your rivals do, you can convert visitors into loyal customers. Additionally, you can easily integrate an appointment-booking feature for online, virtual, and phone scheduling directly from your website, Store Locator, Google My Business, Facebook, and Instagram, making it convenient for users to engage with your services. Ultimately, this multi-channel approach ensures that your business is always accessible and appealing to potential clients.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Desktop.com

Integrations

Desktop.com

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Chatmeter

Founded

2009

Country

United States

Website

www.chatmeter.com

Vendor Details

Company Name

Smart Traffik

Founded

2012

Country

France

Website

www.smart-traffik.io

Product Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Alternatives

Alternatives

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