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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Introducing the first live chat application that is seamlessly integrated with Slack. In contrast to other alternatives, it allows several team members to assist a single visitor at the same time. This solution is accessible across all devices, leveraging the applications you already have in place. Chatlio serves as a comprehensive customer support system, effortlessly merging with your website and Slack. Engage with users without needing additional software, as Chatlio automatically provides valuable information about your customers, including their location, local time, browser, operating system, and the page from which they are reaching out. You have the flexibility to personalize the chat widget's features, such as its shape, colors, and labels through the Chatlio control panel. Moreover, for those looking for complete design freedom, you can utilize CSS access at no extra cost on all service plans. Chatlio truly transforms customer interaction by streamlining communication and enhancing customer service effectiveness.

Description

Smartsupp chat allows you to have a personal conversation and make your customers happy. This chat solution is used by 283,000 websites and webshops across Europe. You can view detailed visitor information in our powerful web dashboard. Chat with customers anywhere you are using our mobile apps for Android and iOS. Use automatic messages to engage customers. Get detailed statistics to measure your customer service quality. Visitor recording gives you a better understanding about customer behavior. Your customers are currently browsing your website. Register for a free account at www.smartsupp.com to start chatting with your customers today. Key features Chat box customizable Customer satisfaction rating Automated messages Mobile apps Shortcuts (canned answers) Detailled statistics Integrations with ecommerce platforms Recording of visitors (session replay).

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WordPress Yes 
C2CRM Yes 
CS-Cart Multi-Vendor No 
CS-Cart Store Builder No 
Google Analytics No 
Jimdo No 
Lightspeed Retail No 
ManageEngine OpManager Nexus Yes 
Qlik Application Automation Yes 
Shopify No 
Slack Yes 
Unbounce No 
VersaCommerce No 
Weebly No 
Wix No 
Wufoo Yes 
Zendesk Yes 
ePages No 
elevio Yes 
tradeit No 

Integrations

WordPress Yes 
C2CRM No 
CS-Cart Multi-Vendor Yes 
CS-Cart Store Builder Yes 
Google Analytics Yes 
Jimdo Yes 
Lightspeed Retail Yes 
ManageEngine OpManager Nexus No 
Qlik Application Automation No 
Shopify Yes 
Slack No 
Unbounce Yes 
VersaCommerce Yes 
Weebly Yes 
Wix Yes 
Wufoo No 
Zendesk No 
ePages Yes 
elevio No 
tradeit Yes 

Pricing Details

$29 per month
Free Trial No 
Free Version No 

Pricing Details

$0.01/month/user
Packages:

FREE forever
STANDARD (10 EUR / month)
PRO (25 EUR / month)
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Chatlio

Country

United States

Website

chatlio.com

Vendor Details

Company Name

Smartsupp

Founded

2013

Country

Czech Republic

Website

www.smartsupp.com

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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