Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 5 Ratings

Total
ease
features
design
support

Description

Introducing the first live chat application that is seamlessly integrated with Slack. In contrast to other alternatives, it allows several team members to assist a single visitor at the same time. This solution is accessible across all devices, leveraging the applications you already have in place. Chatlio serves as a comprehensive customer support system, effortlessly merging with your website and Slack. Engage with users without needing additional software, as Chatlio automatically provides valuable information about your customers, including their location, local time, browser, operating system, and the page from which they are reaching out. You have the flexibility to personalize the chat widget's features, such as its shape, colors, and labels through the Chatlio control panel. Moreover, for those looking for complete design freedom, you can utilize CSS access at no extra cost on all service plans. Chatlio truly transforms customer interaction by streamlining communication and enhancing customer service effectiveness.

Description

Our live chat software allows operators to reach customers immediately. Operators can see what visitors are typing and respond faster. They can also transfer chat to other members to speed up the resolution process. Operators can use canned responses in live chat software to provide real-time quality answers. Chat widgets can be customized with self-help articles for instant assistance. Our proactive chat software will enhance user experience. Chat invitation pop-ups and personalized operator greetings can be used to welcome visitors. This will increase engagement. Use our live chat to inform website visitors about new products, features, or service updates. Give product tours to your support team to help them engage potential leads. Our live chat support software allows you to store potential leads in your favorite CRM platforms such as Salesforce, Microsoft Dynamics, and Salesforce. This will allow your sales team to close more deals faster.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WordPress Yes 
Zendesk Yes 
AmeriCommerce No 
C2CRM Yes 
Keap No 
Kontent.ai No 
Mailchimp No 
ManageEngine OpManager Nexus Yes 
ProProfs Help Desk No 
Qlik Application Automation Yes 
Salesforce No 
Shopify No 
Slack Yes 
Wufoo Yes 
Zoho CRM No 
Zoho SalesIQ No 
elevio Yes 

Integrations

WordPress Yes 
Zendesk Yes 
AmeriCommerce Yes 
C2CRM No 
Keap Yes 
Kontent.ai Yes 
Mailchimp Yes 
ManageEngine OpManager Nexus No 
ProProfs Help Desk Yes 
Qlik Application Automation No 
Salesforce Yes 
Shopify Yes 
Slack No 
Wufoo No 
Zoho CRM Yes 
Zoho SalesIQ Yes 
elevio No 

Pricing Details

$29 per month
Free Trial No 
Free Version No 

Pricing Details

$19.99 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Chatlio

Country

United States

Website

chatlio.com

Vendor Details

Company Name

ProProfs

Founded

2006

Country

United States

Website

www.proprofschat.com

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Alternatives

Alternatives

CareColl Reviews

CareColl

Intellial Solutions