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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Imagine a chatbot designed to streamline food delivery directly to fans' seats, ensuring they don't miss any thrilling moments during a game. Traditionally, when a spectator wants to order refreshments, they either have to wait for a break in the action and stand in a long line, or risk missing crucial plays. This situation not only frustrates fans but also means that venues miss out on additional revenue opportunities. Our service addresses this challenge by maximizing their sales potential. The primary issue fans encounter in stadiums is indeed lengthy wait times, which nobody enjoys; overcrowded lines can severely hinder the efficiency of concession stands. By effectively managing demand, we help to alleviate wait times for all attendees, including those who might not even use our service. This means no more missing spectacular home runs while you’re off fetching drinks for your group. With our seamless experience, fans can have their favorite snacks and beverages brought right to them, eliminating the hassle of queues. Additionally, our solution surpasses traditional apps: there's no need for downloads or account setups, allowing fans to concentrate on the game. It's akin to having a personal waiter attending to your needs during the event!

Description

Tiledesk delivers scalable customer service to your mobile apps and your website. It is the first messaging platform that seamlessly connects applications, chatbots and humans, with its orchestration layer and built-in AI powered Bots. It is an open source project, based on the MQTT protocol for the messaging. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Ticketing Management system perfectly integrated into the platform and into the flow of instant conversations; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels in a transparent way for end customers and agents; • Dashboard with real time analytics; • Knowledge base.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Dialogflow
Docker
Drupal
Facebook Messenger
GitHub
Google Tag Manager
Joomla!
Kubernetes
Mailchimp
Microsoft Dynamics 365
Salesforce
WhatsApp
WordPress
Zapier

Integrations

Dialogflow
Docker
Drupal
Facebook Messenger
GitHub
Google Tag Manager
Joomla!
Kubernetes
Mailchimp
Microsoft Dynamics 365
Salesforce
WhatsApp
WordPress
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€25/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Chatler

Founded

2018

Country

United States

Website

www.chatler.io

Vendor Details

Company Name

Tiledesk

Founded

2020

Country

Italy

Website

tiledesk.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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