Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Imagine a chatbot designed to streamline food delivery directly to fans' seats, ensuring they don't miss any thrilling moments during a game. Traditionally, when a spectator wants to order refreshments, they either have to wait for a break in the action and stand in a long line, or risk missing crucial plays. This situation not only frustrates fans but also means that venues miss out on additional revenue opportunities. Our service addresses this challenge by maximizing their sales potential. The primary issue fans encounter in stadiums is indeed lengthy wait times, which nobody enjoys; overcrowded lines can severely hinder the efficiency of concession stands. By effectively managing demand, we help to alleviate wait times for all attendees, including those who might not even use our service. This means no more missing spectacular home runs while you’re off fetching drinks for your group. With our seamless experience, fans can have their favorite snacks and beverages brought right to them, eliminating the hassle of queues. Additionally, our solution surpasses traditional apps: there's no need for downloads or account setups, allowing fans to concentrate on the game. It's akin to having a personal waiter attending to your needs during the event!
Description
Tiledesk delivers scalable customer service to your mobile apps and your website. It is the first messaging platform that seamlessly connects applications, chatbots and humans, with its orchestration layer and built-in AI powered Bots.
It is an open source project, based on the MQTT protocol for the messaging.
Main Features:
• Live Chat Widget with full multichannel experience on Web and Mobile;
• Resolution Bot to automate customer support;
• Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA;
• Ticketing Management system perfectly integrated into the platform and into the flow of instant conversations;
• Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more;
• Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more;
• Seamless conversation allows to “jump” between different channels in a transparent way for end customers and agents;
• Dashboard with real time analytics;
• Knowledge base.
API Access
Has API
API Access
Has API
Integrations
Dialogflow
Docker
Drupal
Facebook Messenger
GitHub
Google Tag Manager
Joomla!
Kubernetes
Mailchimp
Microsoft Dynamics 365
Integrations
Dialogflow
Docker
Drupal
Facebook Messenger
GitHub
Google Tag Manager
Joomla!
Kubernetes
Mailchimp
Microsoft Dynamics 365
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€25/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chatler
Founded
2018
Country
United States
Website
www.chatler.io
Vendor Details
Company Name
Tiledesk
Founded
2020
Country
Italy
Website
tiledesk.com
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking