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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Chatlayer, developed by Sinch, is a state-of-the-art conversational AI solution that enables organizations to design intricate chatbots that can comprehend and converse in more than 100 languages across a variety of platforms. Its user-friendly, no-code setup ensures easy integration with leading CRM systems, ticketing tools, knowledge repositories, and contact center technologies via APIs, which enhances the automation of challenging customer interactions. Features such as proprietary Natural Language Processing (NLP), support for multiple languages, and integration with ChatGPT allow Chatlayer to empower businesses to improve customer engagement, optimize support workflows, and provide tailored experiences on a large scale. Notably recognized in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, Chatlayer distinguishes itself with its powerful functionalities and intuitive interface. As companies increasingly seek to enhance their customer service offerings, Chatlayer proves to be a vital asset in meeting these evolving demands.

Description

Voice-activated applications enable businesses to stream content from the cloud directly to any device equipped with Alexa. Our dedicated team of Alexa developers ensures that your brand can be reached effortlessly through voice commands. With just a single word, a vast audience can gain immediate access to your offerings. Our certified Alexa developers enhance customer engagement by leveraging voice assistance technology. Easy Voice specializes in creating innovative B2B and B2C voice solutions that seamlessly interact with Alexa voice services, including apps and skills. We deliver a comprehensive Alexa developer solution designed to connect users via Amazon Echo and other Alexa-enabled devices. The Alexa Skill and Dash Button Platform is a groundbreaking tool that allows organizations to manage customer engagement through voice in one streamlined solution. It integrates effortlessly with both existing front and back office infrastructures, providing a cohesive experience. Our commitment to excellence positions us as leaders in developing top-tier voice assistant applications, skills, and apps, ensuring your business stays at the forefront of technology. By embracing this advancement, companies can significantly enhance their customer interaction and satisfaction levels.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alexa Smart Properties
Salesforce
Airtable
BatchMaster
EAZY CRM
Facebook
Hootsuite
Multiview ERP
NetSuite
NetSuite CRM
Oracle Cloud Infrastructure
QuickBooks Online
RingCentral Automatic Call Recording
SAP Cloud Platform
SYSPRO ERP
Sage 100
Sinch
TimeControl
Vocalcom

Integrations

Alexa Smart Properties
Salesforce
Airtable
BatchMaster
EAZY CRM
Facebook
Hootsuite
Multiview ERP
NetSuite
NetSuite CRM
Oracle Cloud Infrastructure
QuickBooks Online
RingCentral Automatic Call Recording
SAP Cloud Platform
SYSPRO ERP
Sage 100
Sinch
TimeControl
Vocalcom

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sinch

Founded

2008

Country

Sweden

Website

engage.sinch.com

Vendor Details

Company Name

EasyVoice

Founded

2016

Country

United States

Website

easy-voice.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Alternatives

Alternatives

Alexa Reviews

Alexa

Amazon
Amazon Lex Reviews

Amazon Lex

Amazon
Amazon Lex Reviews

Amazon Lex

Amazon