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Description
Chatlayer, developed by Sinch, is a state-of-the-art conversational AI solution that enables organizations to design intricate chatbots that can comprehend and converse in more than 100 languages across a variety of platforms. Its user-friendly, no-code setup ensures easy integration with leading CRM systems, ticketing tools, knowledge repositories, and contact center technologies via APIs, which enhances the automation of challenging customer interactions. Features such as proprietary Natural Language Processing (NLP), support for multiple languages, and integration with ChatGPT allow Chatlayer to empower businesses to improve customer engagement, optimize support workflows, and provide tailored experiences on a large scale. Notably recognized in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, Chatlayer distinguishes itself with its powerful functionalities and intuitive interface. As companies increasingly seek to enhance their customer service offerings, Chatlayer proves to be a vital asset in meeting these evolving demands.
Description
Our cutting-edge software is designed to implement an authentic conversational strategy seamlessly. Clients are engaged and convinced, as there is no requirement for programming expertise to utilize our platform. User-friendly and accessible, we empower individuals to easily create and oversee their bots. After a decade of rigorous artificial intelligence research, our software features a design that simplifies the process of bot development through a highly intuitive interface. The natural language processing algorithm ensures that conversations with users are smooth and lifelike. All of our bots adhere to GDPR regulations, ensuring compliance and privacy. Additionally, our chatbot creation platform operates in a self-service mode, enabling users to independently build their chatbots from inception to completion without needing to write any code! Once your bot is set up, it can be easily integrated into your website or application, allowing for straightforward management through our user-friendly bot management system. Furthermore, this innovative approach not only enhances user experience but also streamlines operations for businesses.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Airtable
Alexa Smart Properties
EAZY CRM
EV Service Manager
Facebook
Genesys Cloud CX
Google Assistant
Hootsuite
Jira
Integrations
Salesforce
Airtable
Alexa Smart Properties
EAZY CRM
EV Service Manager
Facebook
Genesys Cloud CX
Google Assistant
Hootsuite
Jira
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sinch
Founded
2008
Country
Sweden
Website
engage.sinch.com
Vendor Details
Company Name
Dydu
Country
France
Website
www.dydu.ai/
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant