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Average Ratings 0 Ratings
Description
Engage effectively with your website visitors and maximize your sales potential through our Live Chat solution. Enjoy features that enhance your daily operations: Unified Communications, which allows you to manage various channels such as your Website, Facebook, and Twitter from a single, organized inbox. With Quick Reply functionality, you can respond to all inquiries from one panel, ensuring your customers never face delays. Our Simplified Reporting presents key metrics, including average resolution times and open chats, in an easily digestible format. Close deals effortlessly through real-time conversations, capturing every opportunity to boost your business. Even when you're offline, the system gathers information for you to follow up later. The Productive Dashboard is specifically designed to enhance the efficiency of your agents, allowing for unlimited agent creation during the pandemic. Plus, our Integrations feature lets you connect seamlessly with all necessary tools, and ChatKlink also provides Webhooks and API options for custom integrations. With these capabilities, your team can respond faster and manage all interactions more effectively than ever before.
Description
KonnectBot is a software-as-a-service (SaaS) platform designed for live chat tailored for sales and customer support teams, catering to a variety of users from small businesses to ecommerce brands, service industries, and SaaS companies. This platform consolidates website interactions into a shared inbox, allowing its AI to generate or automate standard responses and seamlessly transition discussions to human representatives while retaining the necessary context. Users can customize automation workflows visually, manage departments, implement routing, and generate reports. Agents have access to either a web-based workspace or a dedicated Android application for their tasks. Additionally, connections to platforms like Shopify and WooCommerce enhance conversations with relevant store and order information, and select subscription plans offer features like live translation and in-chat payment processing. The service includes a complimentary tier alongside various paid monthly plans, which impose limitations on the number of agents, widgets, storage capacity, AI-generated messages, and departmental access; furthermore, new workspaces are offered a 14-day trial of premium features, requiring no credit card for activation. This flexibility makes KonnectBot an appealing option for businesses looking to enhance their customer engagement strategies.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Facebook
Yes
Shopify
No
Telegram
Yes
WeChat
Yes
WhatsApp
Yes
WooCommerce
No
X (Twitter)
Yes
Integrations
Facebook
No
Shopify
Yes
Telegram
No
WeChat
No
WhatsApp
No
WooCommerce
Yes
X (Twitter)
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
Free; paid from $24.99/month
Free plan: $0. Starter: $24.99/month; Pro: $59/month; Enterprise: $199/month. The listed monthly plans include stated limits for agents, widgets, storage, AI messages, and departments. A 14-day trial of paid features is available with no credit card required.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Klink
Founded
2020
Country
Brazil
Website
klink.ai/
Vendor Details
Company Name
KonnectBot
Country
United States
Website
konnectbot.com
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No