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Description
Chatform allows you send and receive text messages using your existing business landline number. It doesn't require any special hardware and is easy to set up. You can text customers from any computer or mobile device. Give your business the tools you need to reach more customers and improve customer experience. It will be a delight for both you and your customers. You can text customers from anywhere you are with our easy-to-use mobile, desktop, and web apps. You can send picture (MMS), and text (SMS), messages by simply logging in. Once you have uploaded your contacts, you can start texting customers with advanced features and automation tools. Customers want to be able text your business landline number. They want to be able to send SMS and MMS messages directly to your business landline number. Chatform improves customer experience by helping you to communicate with customers and build better relationships. Your data is protected and secured by Chatform's use of HTTPS encryption and other state-of-the-art security measures.
Description
Heymarket empowers businesses to engage with their customers across various messaging platforms through a unified inbox. Designed with teams in mind, Heymarket is a business texting solution that allows for quick setup and seamless integration of essential tools to enhance customer relationship management. With customers reaching out via SMS, Facebook, WhatsApp, and other channels, it's crucial to meet them where they are. The Heymarket app provides omnichannel messaging capabilities, enabling businesses to connect with clients directly on their mobile devices. Utilizing text messaging is proven to be significantly more effective than many other communication methods, boasting a remarkable 98% open rate and an impressive reply rate exceeding 50%. Heymarket enables organizations to leverage this powerful communication channel efficiently, catering to businesses of all sizes with its texting service. Combining top-notch security features with exceptional productivity, Heymarket allows for message routing and assignment to the appropriate team members, facilitates real-time collaboration through private messaging, and accelerates the pace of two-way conversations. This innovative platform not only enhances customer engagement but also streamlines internal communication processes for improved overall efficiency.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Aircall
No
Axis LMS
No
Clio
No
Facebook
No
Google Docs
No
Google Drive
No
HubSpot CRM
No
HubSpot Customer Platform
No
Integrately
No
Microsoft Teams
No
Integrations
Aircall
Yes
Axis LMS
Yes
Clio
Yes
Facebook
Yes
Google Docs
Yes
Google Drive
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Integrately
Yes
Microsoft Teams
Yes
Pricing Details
$19 per month
Free Trial
Yes
Free Version
No
Pricing Details
$49 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Chatform
Founded
2018
Country
United States
Website
www.chatform.co
Vendor Details
Company Name
Heymarket
Country
United States
Website
www.heymarket.com
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
No
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes
