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Description
Chatdesk offers an instant solution for aggregating and analyzing customer feedback across all communication channels, delivering detailed insights with minimal effort required. The traditional method of piecing together scattered feedback from various sources like emails, chats, social media, surveys, and reviews can be both tedious and inefficient. With Chatdesk, all your feedback is gathered in one centralized location, allowing you to easily identify trends and discover new growth opportunities. If you're searching for specific information, Chatdesk features a natural language search capability that enables you to sift through every message effortlessly. For a quick overview, our advanced machine learning tools create automatic summaries of feedback, making it simple to skim through vast amounts of data. Additionally, you can seamlessly export your findings to CSV format or integrate them into your data warehouse. By utilizing Chatdesk, you can significantly lower the volume of inbound calls, facilitating a swift transition for callers towards chat support and self-service solutions, ultimately enhancing customer satisfaction.
Description
Traba links the top 1% of skilled workers with available shifts at warehouses, distribution centers, and event venues, ensuring you have access to dependable personnel who can effectively complete the job. You can request a full shift whenever and wherever you need it, while also having direct communication with your most reliable workers. The platform includes a two-way rating system that allows you to assess workers and provide feedback, thereby enhancing overall quality. With a large pool of qualified professionals, Traba boasts industry-leading fill rates, and there are no minimum commitments or monthly fees—only pay for the shifts that are filled through Traba. Workers can conveniently check all their activity with Traba, including their ratings, reviews, feedback, certifications, and previous timesheets within the dedicated app. They can easily search for open shifts tailored to their preferences, including location, type of work, and desired hours. This approach not only streamlines the hiring process but also fosters a transparent relationship between workers and employers.
API Access
Has API
No
API Access
Has API
No
Integrations
8x8
Yes
AfterShip
Yes
Aircall
Yes
Avaya Cloud Office
Yes
Bazaarvoice
Yes
Freshdesk
Yes
Front
Yes
Gorgias
Yes
INSIDE
Yes
LiveChat
Yes
Integrations
8x8
No
AfterShip
No
Aircall
No
Avaya Cloud Office
No
Bazaarvoice
No
Freshdesk
No
Front
No
Gorgias
No
INSIDE
No
LiveChat
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Chatdesk
Founded
2016
Country
United States
Website
www.chatdesk.com
Vendor Details
Company Name
Traba
Country
United States
Website
www.traba.work/
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Job Board
Application Management
No
Billing & Invoicing
No
Built-in ATS
No
Discount / Package Management
No
Employer Accounts
No
Job Management
No
Job Marketplace
No
Matching Engine
No
Resume Posting
No
Resume Search
No
