Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Chatdesk offers an instant solution for aggregating and analyzing customer feedback across all communication channels, delivering detailed insights with minimal effort required. The traditional method of piecing together scattered feedback from various sources like emails, chats, social media, surveys, and reviews can be both tedious and inefficient. With Chatdesk, all your feedback is gathered in one centralized location, allowing you to easily identify trends and discover new growth opportunities. If you're searching for specific information, Chatdesk features a natural language search capability that enables you to sift through every message effortlessly. For a quick overview, our advanced machine learning tools create automatic summaries of feedback, making it simple to skim through vast amounts of data. Additionally, you can seamlessly export your findings to CSV format or integrate them into your data warehouse. By utilizing Chatdesk, you can significantly lower the volume of inbound calls, facilitating a swift transition for callers towards chat support and self-service solutions, ultimately enhancing customer satisfaction.
Description
Before finalizing any agreements, it's wise to carefully review leases, contractor estimates, and service contracts. By uploading a PDF or pasting the text of your contract, you can obtain five potentially costly clauses, along with recommended alternative wording for each one, and a suggested response to send back to the other party. For a nominal fee of $9, you can evaluate up to three documents without needing to create an account or subscribe. Additionally, a complimentary sample report is available for your review prior to making a purchase. To create your report, Skim transmits the text of your document to xAI, ensuring that no copies are retained afterward; however, it's important to note that xAI's data retention practices are beyond Skim's jurisdiction. The generated report consolidates flagged clauses, proposed revisions, and a draft reply, allowing you to thoroughly assess the agreement and communicate any necessary modifications. Please keep in mind that Skim does not provide legal advice, and it is advisable to consult with a legal professional if you have specific questions or concerns about your contracts.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Aircall
Yes
Avaya Cloud Office
Yes
Five9
Yes
Flip
Yes
Freshdesk
Yes
Grasshopper
Yes
Intercom
Yes
Kustomer
Yes
LiveChat
Yes
Magento
Yes
Integrations
Aircall
No
Avaya Cloud Office
No
Five9
No
Flip
No
Freshdesk
No
Grasshopper
No
Intercom
No
Kustomer
No
LiveChat
No
Magento
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$9 one-time
A one-time $9 payment covers up to 3 documents. Each document receives five flagged clauses, replacement wording for each, and a paste-ready reply. No subscription is required.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Chatdesk
Founded
2016
Country
United States
Website
www.chatdesk.com
Vendor Details
Company Name
Godin Deploys
Country
United States
Website
askskim.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No