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Description
Chatdesk offers an instant solution for aggregating and analyzing customer feedback across all communication channels, delivering detailed insights with minimal effort required. The traditional method of piecing together scattered feedback from various sources like emails, chats, social media, surveys, and reviews can be both tedious and inefficient. With Chatdesk, all your feedback is gathered in one centralized location, allowing you to easily identify trends and discover new growth opportunities. If you're searching for specific information, Chatdesk features a natural language search capability that enables you to sift through every message effortlessly. For a quick overview, our advanced machine learning tools create automatic summaries of feedback, making it simple to skim through vast amounts of data. Additionally, you can seamlessly export your findings to CSV format or integrate them into your data warehouse. By utilizing Chatdesk, you can significantly lower the volume of inbound calls, facilitating a swift transition for callers towards chat support and self-service solutions, ultimately enhancing customer satisfaction.
Description
ENOTE offers an innovative AI-driven writing functionality that enables users to generate notes effortlessly by simply providing a prompt. Whether you're looking to capture a fleeting thought or compile an extensive report, ENOTE streamlines the process, allowing for quick and efficient note-taking. Additionally, the app includes a summarization feature that effectively condenses intricate information into brief summaries, facilitating comprehension without the need to sift through lengthy text. This AI capability to modify the length of your notes according to your preferences is especially advantageous for individuals aiming to quickly review key points or produce comprehensive documents. Furthermore, the writing enhancement tool provides valuable assistance by correcting spelling and grammar mistakes, recommending improved sentence structures, and adjusting your writing tone to fit various contexts, thereby elevating the overall quality of your work. In essence, ENOTE equips users with a versatile suite of tools designed to enhance productivity and communication.
API Access
Has API
API Access
Has API
Integrations
8x8
AfterShip
Aircall
Avaya Cloud Office
Bazaarvoice
Freshdesk
Front
Gorgias
INSIDE
NICE CXone Mpower
Integrations
8x8
AfterShip
Aircall
Avaya Cloud Office
Bazaarvoice
Freshdesk
Front
Gorgias
INSIDE
NICE CXone Mpower
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chatdesk
Founded
2016
Country
United States
Website
www.chatdesk.com
Vendor Details
Company Name
Undertone
Website
play.google.com/store/apps
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Note-Taking
Categories / Organization
Clip From Web
Document Scanning
Formatting / Markdown
Handwriting
Hyperlinking
Image Insertion
List/Checklist Creation
Printing
Search
Sharing / Collaboration
Syncing
Templates
Voice Notes