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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Easily upload your help articles, FAQs, and other resources to train the chatbot in a matter of minutes. Customize your chatbot to fit your preferences, including aspects like its name, color scheme, logo, and more. After configuration, you can deploy it on your website in just a few minutes, allowing you to start assisting your customers right away. This means you won't have to burden your support team with repetitive inquiries any longer. Our chatbot is capable of conducting human-like conversations, ensuring a friendly experience while significantly reducing response time. Picture having a dedicated salesperson available around the clock, tirelessly working for you. By addressing customer questions and suggesting products, our chatbot can enhance your sales efforts effectively. Plus, it can gather valuable insights on customer interactions, helping you refine your business strategies over time.

Description

NexStep Digital is an around-the-clock Bengali AI chatbot designed specifically for small businesses and online sellers in Bangladesh that operate via Facebook Pages. It promptly responds to customer inquiries and comments in fluent Bengali, addressing common questions related to pricing, shipping fees, and product availability within moments. Once a customer is prepared to place an order, the chatbot efficiently gathers essential information such as the customer's name, delivery address, and phone number, and consolidates the order details into a complimentary dashboard. This tool not only assists sellers in managing customer interactions but also enables them to secure orders outside of typical business hours, enhancing their operational efficiency. By streamlining communication, it allows businesses to focus on growth while ensuring customer satisfaction at all times.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Facebook No 

Integrations

Facebook Yes 

Pricing Details

$19 per month
Free Trial No 
Free Version Yes 

Pricing Details

500 BDT/month
A 7-day free trial is followed by a subscription at 500 BDT per month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chatcare

Website

chatcare.co

Vendor Details

Company Name

NexStep Digital

Country

Bangladesh

Website

nexstepdigital.online

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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