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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ChatWILL is an intelligent live chat assistant designed specifically for Shopify merchants, enabling them to interact with their website visitors, field inquiries, and enhance conversion rates through automated conversations and support available 24/7. Its seamless integration with Shopify allows the chatbot to quickly pull information from product catalogs, order histories, shipping statuses, and inventory levels, ensuring that customers receive precise responses regarding products, orders, returns, and various other inquiries without the need for manual input, which in turn decreases the volume of support tickets and alleviates teams from handling repetitive questions. Beyond just FAQs, ChatWILL is capable of suggesting products to customers, offering automatic order tracking, and delivering up-to-the-minute shipping updates, all while communicating in various languages and maintaining a natural, brand-consistent tone. Furthermore, it can be tailored to match the aesthetic of the store with customizable colors, logos, and welcoming messages, ensuring a cohesive shopping experience for users. With these features, ChatWILL not only enhances customer satisfaction but also streamlines operations for Shopify merchants.

Description

A shopper types "wireless mouse, ergonomic, under 40, USB-C receiver" and your search returns 50 mice sorted by price. None match all four criteria. Emporiqa is the AI chatbot that closes sales. It works like an online salesperson: understands what the shopper means, recommends a specific mouse, pushes back when they object on price, suggests a variation if they're not sold on the first pick. Pulls shipping and return answers from your own pages and walks the shopper to checkout without leaving the conversation. Shoppers can also upload a photo of what they want, and, if you switch voice mode on, speak and hear the answer read aloud. Your team can step into any conversation, and the full history is already on screen. A conversation is billed once, at the shopper's first message, so bringing in a person adds no second charge. You get analytics on which chats convert and what shoppers ask for. Native plugins for WooCommerce (WordPress), PrestaShop, Magento, Drupal Commerce, Sylius, Shopware 6. 65+ languages. Pay-as-you-go: $0.25 per conversation, $25 of signup credit (~100 conversations), $59/month default cap (customer-adjustable). A conversation counts only when a shopper writes to the chat, so a quiet month costs nothing. Free signup at emporiqa.com.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

CWILL Yes 
Drupal Commerce No 
Magento No 
PrestaShop No 
Shopify Yes 
Shopify Plus Yes 
Shopware No 
Sylius No 
WooCommerce No 

Integrations

CWILL No 
Drupal Commerce Yes 
Magento Yes 
PrestaShop Yes 
Shopify No 
Shopify Plus No 
Shopware Yes 
Sylius Yes 
WooCommerce Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$0/month
Pay-as-you-go: $0/month base + $0.25 per conversation. New accounts get $25 of signup credit (~100 conversations) auto-applied at first store creation, no card required at signup. $59/month default cap, customer-adjustable from the billing dashboard. All accounts include unlimited team members and the full analytics dashboard with conversion tracking. No configuration needed.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/chatwill/

Vendor Details

Company Name

Emporiqa

Founded

2025

Country

Bulgaria

Website

emporiqa.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Alternatives

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Ochatbot

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Alternatives

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Trackless

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SmartBot

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Ochatbot

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