Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ChatSupport is a powerful, integrated live chat software that can be integrated to any website. Through a simple-to-use dashboard, users can engage and support visitors to their websites.
We believe that real connection is possible only when there are real people. Feeling heard is the key to real connection. Even the most advanced AI can't give your visitors that feeling. Real people are the best way to establish a human connection. They must be available to respond and reach out to your visitors. Our chat widget is free and allows you and your team to immediately answer chats from website visitors.
Description
TRACK Chat offers a live chat solution for hotels, resorts, restaurants, and property management businesses, helping chat agents turn website visitors into actual customers. By utilizing skill-based routing, TRACK Chat ensures that the most suitable agents engage with potential guests. The integration with TRACK CRM allows agents to swiftly access guest histories, enhancing the overall service experience. Additionally, the platform provides administrators with straightforward customization options to tailor the chat experience to their needs. This flexibility makes TRACK Chat an invaluable tool for maximizing guest engagement and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook Messenger
Yes
Joomla!
Yes
Magento
Yes
Microsoft Teams
Yes
Shopify
Yes
Slack
Yes
WordPress
Yes
Zendesk
Yes
Integrations
Facebook Messenger
No
Joomla!
No
Magento
No
Microsoft Teams
No
Shopify
No
Slack
No
WordPress
No
Zendesk
No
Pricing Details
$0
Free Trial
Yes
Free Version
Yes
Pricing Details
$1.00/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
AnywhereWorks
Website
chatsupport.co
Vendor Details
Company Name
TRACK Hospitality Software
Founded
2009
Country
United States
Website
www.trackhs.com
Product Features
Live Chat
Canned Responses
No
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes