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Average Ratings 1 Rating
Description
Introducing an innovative live chat service for businesses that is the first of its kind globally. Based in Johannesburg, South Africa, this privately held enterprise has been catering to customers around the world since 2016, supporting small to medium enterprises as well as larger corporations. Our unique Hybrid Chatbot System approach emphasizes the essential role of human agents within the live chat process. By providing an affordable live chatbot platform, we at ChatMarshal strive to enable businesses to enhance their sales and elevate customer support through our outsourced live chat solution. As pioneers in the field, we take pride in being the first company globally to create a hybrid chatbot and live chat solution. Our distinctive approach stands as our unique selling proposition (USP), where human interaction remains a crucial element in the live chat ecosystem. While we utilize AI to support human agents, our commitment to continuous improvement means that as AI technology advances, we seamlessly integrate more of its capabilities into our systems for enhanced performance. This ongoing evolution ensures that our clients receive the best tools available for effective customer engagement.
Description
Flow XO is an advanced automation tool designed to enable users to effortlessly create impressive chatbots that facilitate communication and engagement with customers across various websites, applications, and social media platforms. A chatbot serves as a software application capable of simulating natural conversations with humans, allowing users to interact without the sensation of conversing with a machine. While it’s important for a chatbot to maintain its identity as a program, it should also emulate human-like interactions. Acting as a welcoming point for businesses, chatbots provide an easy and approachable method for customers to pose simple inquiries or relay information, eliminating the need for them to sift through website details or fill out conventional online forms. The potential applications of chatbots are vast and diverse. Clients of Flow XO have successfully created numerous chatbots to handle a variety of tasks, enhancing their ability to connect with their clientele effectively and efficiently. Additionally, these chatbots can be programmed to learn from interactions, further improving their performance over time.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ActiveCampaign
No
BigCommerce
No
Buffer
No
Campaign Monitor
No
Easyflow
No
Follow Up Boss
No
Formstack
No
I Done This
No
Intercom
No
Jira
No
Integrations
ActiveCampaign
Yes
BigCommerce
Yes
Buffer
Yes
Campaign Monitor
Yes
Easyflow
Yes
Follow Up Boss
Yes
Formstack
Yes
I Done This
Yes
Intercom
Yes
Jira
Yes
Pricing Details
$4 per month
Free Trial
No
Free Version
No
Pricing Details
$19 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ChatMarshal
Founded
2016
Country
South Africa
Website
chatmarshal.com
Vendor Details
Company Name
Flow XO
Founded
2007
Country
United Kingdom
Website
flowxo.com
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Conversational Marketing
Appointment Scheduling
No
Audience Segmentation
No
Chatbot
No
Email Automation
No
Group Messaging
No
Human Handover
No
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
No
Multi-Channel Communication
No
Product Recommendations
No
Video Chat
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No