Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ChatInsight is an AI-powered Q&A Chatbot that uses the Large Language Model to provide accurate, 24/7 consulting services, based on semantic understanding. It can be customized with a knowledge base to answer questions specific to an enterprise, which is a breakthrough for large language models such as ChatGPT. It can be used for a variety of applications, including sales consultation, customer service, training, pre-sales and post-sales inquiries, depending on the business's requirements.
Employee Training: Speed up onboarding by giving new hires access documents, files, wikis, etc.
Supercharge IT Support - Equip IT workers to resolve issues faster by providing them with step-bystep guidance and troubleshooting tips.
Customer Support: Provide support agents with FAQs and any other information they may need to resolve customer issues quickly.
Marketing Support: Develop private documents that require login for employees or clients.
Sales Assistant: Empower your sales team with instant access.
Description
atEaseAI is an AI-powered Customer Success and Account Management platform built for B2B SaaS companies. More than a traditional Customer Success tool, it is a System of Execution that helps post-sales teams turn customer insights into meaningful action.
It unifies customer data from CRM, support tickets, emails, meeting notes, product usage, surveys, and other business systems into a single AI-powered workspace. Instead of switching between multiple applications, Customer Success Managers and Account Managers receive prioritized tasks, recommended next best actions, automated workflows, and complete customer context in one place.
At the heart of atEaseAI is **Caleb**, an AI-powered execution assistant that enables users to interact with the platform using natural language. Caleb can answer questions about customer accounts, summarize meetings, draft emails, create follow-up tasks, trigger workflows, schedule activities, surface risks, identify expansion opportunities, and help teams execute work faster without navigating multiple screens.
Key capabilities include AI-driven customer health monitoring, renewal and expansion tracking, workflow automation, customer engagement campaigns, playbooks, task management, and intelligent recommendations powered by unified customer data.
Designed for growing SaaS businesses, atEaseAI integrates with leading CRM, support, communication, and productivity tools. By combining AI with automation, atEaseAI reduces manual work, minimizes context switching, improves customer retention, and helps post-sales teams scale efficiently while delivering exceptional customer experiences.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Freshdesk
No
Gmail
No
Google Analytics
No
HubSpot CRM
No
Microsoft Outlook
No
PostHog
No
Salesforce
No
Zendesk
No
Zoho CRM
No
Integrations
Freshdesk
Yes
Gmail
Yes
Google Analytics
Yes
HubSpot CRM
Yes
Microsoft Outlook
Yes
PostHog
Yes
Salesforce
Yes
Zendesk
Yes
Zoho CRM
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
Free Trial
Manage up to 50 accounts for 30 days free.
No credit card required.
Full access to all core features.
No credit card required.
Full access to all core features.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Sand Studio
Founded
2011
Country
Singapore
Website
www.airdroid.com/chatinsight/
Vendor Details
Company Name
atEaseAI
Founded
2025
Country
India
Website
www.ateaseai.com
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Product Features
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
Yes
Usage Tracking / Analytics
Yes
Win / Loss Analysis
No